Receptionist, Front Desk - Heathcare

BayMark Health Services, Inc.; Peabody (MA); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

401K match

Medical, Dental, Vision Insurance

Paid Time Off

Bereavement Leave

Flexible Sick Time

Employee Referral Program

BayMark Perks Program

Jury Duty & Witness Duty Leave

BayMark University Learning

Job summary

BayMark Health Services, Inc. is seeking a full-time Receptionist for Health Care Resource Centers in Peabody, MA. The ideal candidate is organized, professional and able to multitask at a busy front desk.

Responsibilities include answering phones, scheduling appointments, processing insurance verification and payments, managing mail and data entry, and supporting clinicians and counselors. The role emphasizes accuracy, courtesy and teamwork within a healthcare outpatient setting.

Qualifications

• High school diploma or equivalent with at least 1 year of office experience.
• Excellent customer service and professional presentation, including phone etiquette.
• Proficient PC skills; Word and Excel preferred.
• Ability to follow directions and work with staff and patients.
• Strong record-keeping and communication skills, both written and oral.
• Self-directed, flexible, and able to work with minimal supervision.

Responsibilities

• Answers phones, forwards calls, manages mail flow, data entry, daily money reconciliation, and inventory control.
• Assist with patient intakes: scheduling, check-in, insurance verification, payments, and follow-up calls.
• Obtain patient histories, create new files, archive discharged records, and maintain reports.
• Maintain office areas including play area cleanliness, lab cleanliness, and beverage area.
• Facilitate specimen collection when applicable, deliver to lab, file results, and distribute to counselors.
• Perform other duties as assigned.

Skills

Customer service

Phone etiquette

Data entry

Microsoft Word

Microsoft Excel

Multitasking

Office administration

Education

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Full Time Receptionist - Healthcare

Health Care Resource Centers is looking for highly organized, professional and enthusiastic receptionist to handle a multitude of administrative functions in the treatment center. An ideal candidate is able to multitask and ensure the coordination of office activities, partner with clinic staff and maintain the paper flow of clerical functions in the office.

Responsibilities:

• Performs secretarial duties – includes answering phones, forwarding calls, managing mail flow, data entry, reconcile daily money collected, and office inventory control.
• Assist Medical Director/Program Physician/Nurse Practitioner with patient intakes – including scheduling, patient check in, insurance verification, payment collection and follow up calls.
• Assists in obtaining patient histories from other NTP’s, building blank patient files for new admissions, archiving discharged files, and prepares and maintains reports and records.
• Office maintenance – ensure children’s play area is cleaned, disinfect and clean lab area, clean coffee/beverage area.
• If applicable - facilitate specimen collection from patients, deliver to lab, file results and distribute to counselors
• Other duties, as assigned.

Qualifications:

• High school diploma or equivalent with at least 1-year prior experience in an office setting.
• Excellent customer service skills and professional public presentation skills, including telephone etiquette.
• Proficient in basic PC skills. Microsoft Word and Excel preferred.
• Ability to understand and follow oral and written directions, establish and maintain effective working relationships with patients, program management, medical staff, counselors and peers.
• Ability to maintain routine records and communicate effectively, both orally and in writing.
• Self-directed with the ability to work with little supervision.
• Flexible and cooperative in fulfilling all obligations.
• Satisfactory drug screen and criminal background check.

Salary Range:

Salary ranges from $18.00 to $20.00 an hour.

The salary of the candidate(s) selected for this role will be set based on a variety of factors, including but not limited to, experience, education, specialty, and training.

BayMark offers excellent benefits:

• 401K match
• Medical, Dental, Vision Insurance
• Voluntary Worksite Benefits (i.e., Accidental Injury)
• Company paid Short & Long Term Disability
• Company paid Basic Life Insurance
• Paid Time Off
• Bereavement Leave
• Flexible Sick Time
• Employee Referral Program
• BayMark Perks Program
• Jury Duty & Witness Duty Leave
• BayMark University Learning

Total compensation goes beyond the value on the paycheck. Please consider the total compensation package by contacting us at BayMark Health Services for more information.

Here is what you can expect from us:

Health Care Resource Centers, a progressive substance abuse treatment organization, is committed to the highest quality of patient care in a comfortable outpatient clinic setting. Our ultimate goal is to address the physical, emotional, and mental aspects of opioid use disorder to help each of our patients achieve long-term recovery and an improved quality of life.

Health Care Resource Centers is committed to Equal Employment Opportunity (EEO) and to compliance with all Federal, State and local laws that prohibit employment discrimination on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability or veteran’s status or any other classification protected by State/Federal laws.

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