Receptionist - Franchise Location

H&R Block, Inc.; Woodland (CA); Presencial; USD 30.000 - 34.000; Tempo integral

Resumo da vaga

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect customers with the right tax expert. The role emphasizes friendly client interaction, accurate scheduling, and helping clients with in-person, phone, or virtual needs.

The position requires a high school diploma or equivalent, ability to work flexibly across locations, and prior customer service experience.

Qualificações

• Experience in a fast-paced environment
• Customer service experience
• Ability to multitask and manage time effectively
• Strong organizational and time-management skills
• Computer proficiency with Microsoft Office

Responsabilidades

• Answer phones and greet clients in a personalized, friendly manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients as requested
• Ensure all client needs are met in person, over the phone, or virtually
• Maintain office cleanliness and organization with the team
• Perform other duties as assigned

Conhecimentos

Customer service

Multi-tasking

Time management

Organizational skills

Communication

Formação

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da vaga

About the Role

Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year. Joining H&R Block1 as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

What You’ll Bring to the Team

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Your Expertise

• Experience working in a fast-paced environment
• Previous experience in a customer service environment
• Ability to multi-task
• Strong organizational and time-management skills
• Computer proficient with the ability to use Microsoft Office

Preferred Qualifications

• High school diploma or equivalent
• Ability to work flexible schedule and/or in multiple locations
• Sales/marketing experience

Why work for us

1This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.

The following information has been provided by the franchisee operating the franchise office that has posted this position and has not been endorsed or validated by H&R Block. All questions should be made directly to the franchisee.

Pay Range

$22.00 - $25.00/Hr.