Receptionist Floater

St. John's Community Health; Los Angeles (CA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Free Medical, Dental & Vision

13 Paid Holidays + PTO

403 (B) retirement match

Life Insurance, EAP

Tuition Reimbursement

SEIU Union

Flexible Spending Account

Continued workforce development &培训

Succession plans & growth within

Job summary

St. John's Community Health in Los Angeles is seeking a Receptionist Floater (Medical/Dental/Mental Health) to register patients, schedule and coordinate appointments across multiple clinics, and help patients complete forms.

The role requires traveling between clinic locations, bilingual communication, and proficiency with Microsoft Office; familiarity with EHR/PMS is preferred, ensuring smooth patient flow.

Qualifications

• High School diploma or GED required.
• Travel to multiple clinic locations as requested.
• Bilingual proficiency required.
• Proficient in Microsoft Office.

Responsibilities

• Travel to different clinic locations as requested by the Director of Clinic Operation or Clinic Manager.
• Meets and greets patients; announces, directs, and escorts to the appropriate area.
• Answers, screens, and directs calls on a multi-line phone system; takes messages and routes as needed.
• Must cope in a fast-paced environment and maintain confidentiality.
• Organizes and maintains file system; files correspondence and records.
• Inputs patient information and demographics into the computer system; maintains records.
• Maintains patient flow and reduces waiting times.
• May schedule appointments for patients and billing tasks as needed.

Skills

Bilingual

Good organizational skills

Communication

Education

High School or GED

Tools

Microsoft Office

EHR

PMS

Job description

The Receptionist Floater (Medical/Dental/Mental Health) receives and registers patients; makes/cancels appointments; provides referrals to other departments or services; helps walk-in patients obtain appropriate appointments or services; facilitates patient flow; assists patients in completing required documents; retrieves and files medical charts. Must be able to travel to different clinic locations as requested by the Director of Operation or Clinic Manager. Will provide service to; Medical, Dental, and Mental Health.

Benefits

• Free Medical, Dental & Vision
• 13 Paid Holidays + PTO
• 403 (B) retirement match
• Life Insurance, EAP
• Tuition Reimbursement
• SEIU Union
• Flexible Spending Account
• Continued workforce development & training
• Succession plans & growth within

Qualifications

Education

• High School or GED

Experience

• Travel to different clinic locations
• Bilingual
• Proficient Microsoft Office
• EHR- Electronic Health Record (Preferred)
• PMS- Practice Management System (Preferred)
• Good organizational skills

Essential Duties And Responsibilities

• Schedule may vary, must be able to travel clinic to clinic as requested by the Director of Clinic Operation or Clinic Manager.
• Meets and greets patients; announces, directs, and/or escorts to the appropriate area.
• Answers, screens, and directs calls on a multi-line phone system; takes detailed messages and/or forwards telephone calls to appropriate practitioner, voice mail, or pager.
• Must be able to cope in a "fast-paced" environment.
• Organizes and maintains file system; files correspondence and other records.
• Orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized.
• Input patient information and demographics into the computer system.
• Demonstrates a high level of professionalism in dealing with confidential and sensitive issues.
• Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
• Ability to effectively communicate with people at all levels and from various backgrounds.
• Understand and respond to a diverse population.
• Perform some repetitive motion activities.
• Pull Medical/Dental/Mental Health charts.
• Process Patient Registration.
• Maintain patient flow and reduce waiting time as much as possible.
• May schedule appointments for patients and specialty care.
• May perform receptionist and/or routine clerical duties such as filling out forms, answering telephones, or filing.
• Collect co-payments and/or fees and donations.
• Handles other duties as requested by the Clinical Manager.
• Handles billing for Medical/Dental/Mental.
• Electronic Health Record (EHR) inputting prescriptions and patient charts.
• Practice Management System (PMS) Registration, Scheduling and Billing.

St. John's Community Health is an Equal Employment opportunity employer