Receptionist - Dental - Clinic - Coweta

One Wagoner County; Coweta (OK); On-site; USD 26,000 - 36,000; Full time

Job summary

One Wagoner County is seeking a receptionist to provide administrative and clerical support to the dental staff in a health system setting. The role requires handling patient interactions, scheduling, and document preparation with a emphasis on accuracy and confidentiality.

The ideal candidate will have a high school diploma or GED and at least one year of related experience, with proficiency in Windows and Microsoft Office, and a professional, courteous demeanor in all communications.

Qualifications

• High School Diploma or GED required.
• 1+ year related experience preferred.
• Ability to learn MCNDH procedures and dental clinic operations.
• Proficient in Windows and Microsoft Office; good typing and proofreading skills.
• Maintain confidentiality and professional demeanor with staff, patients, and public.

Responsibilities

• Greet and direct patients and visitors; answer phones and relay messages.
• Schedule patient appointments and handle general inquiries.
• Prepare and type documents; edit for spelling and clarity; draft replies for supervisor.
• Process purchase requisitions for supplies; track orders and deliveries.
• Arrange for meetings; notify participants; secure accommodations as needed.
• Sort and distribute mail; manage office postage and outgoing mail.
• Maintain regular attendance and perform other duties as required.

Skills

Customer service

Telephone etiquette

Organization

Written communication

Professional demeanor

Education

High School Diploma or GED

Tools

Windows OS

Microsoft Office

Job description

MINIMUM QUALIFICATIONS

Education – High School Diploma or GED equivalent is required.

Experience – A minimum of one (1) year related experience is required.

Licenses & Certification -

Knowledge & Skills –

1. Ability to learn the requisition procedures, formats and protocols of the Muscogee (Creek) Nation Department of Health (MCNDH).
2. Knowledge in the operations of a dental clinic in areas such as medical records, dental records, appointment scheduling, etc.
3. Knowledge of health records and confidentiality of health information and able to maintain strict confidentiality.
4. Knowledge of computers and their operation in a Windows environment. Specific knowledge is required in Windows and Microsoft Office Professional.
5. Ability to type accurately, using good grammar and composition skills, and the ability to proofread documents.
6. Ability to utilize secretarial and other references to produce proper, accurate documents.
7. Ability to maintain a confident, professional demeanor, professional appearance and communicate courteously and effectively with all levels of staff, patients, and the general public, both orally and in writing.
8. Must possess excellent organizational skills.

JOB SUMMARY

The purpose of this position is to perform receptionist duties and provide administrative and clerical support to the dental staff.

WORK ENVIRONMENT

Work is performed in a health system office setting.

PHYSICAL DEMANDS

Performance of duties requires the demands of normal office work. Sitting and standing for long periods of time, bending, walking and lifting up to 10 pounds.

ESSENTIAL FUNCTIONS

Satisfactory job performance will be determined by successful execution of the following:

1. Performs general reception duties: Receives and directs patients and visitors via phone and in person, taking/relaying messages, and returning phone calls as requested and related tasks.

2. Schedules appointments for patients, and receives inquiries for general information and performs related tasks.

3. Prepares and types documents, memoranda and correspondence from written drafts, verbal instructions or dictation in accordance with format and style. Edits materials for spelling, punctuation and clarity. Initiates routine correspondence and drafts replies for review by the supervisor.

4. Prepares and/or reviews purchase requisitions for supplies and equipment necessary for the operation of the dental clinic. Monitors purchase orders for accuracy and delivery of services or materials.

5. Assists in preparing for office conferences, arranging meetings or conferences, notifying participants and securing necessary accommodations.

6. Responsible for picking up, receiving, distributing mail and procuring ad dispensing office postage; oversees outgoing mail.

7. Regular attendance is required.

8. Performs other duties as required.