Receptionist-CSP

H&R Block; Peru (IL); On-site; USD 2,066,000 - 2,480,000; Part time

Job summary

H&R Block in the United States is seeking a seasonal Receptionist to greet clients and support tax professionals across multiple busy locations during the January–April season.

You'll need a flexible schedule and the ability to work in different offices, delivering friendly, efficient service and helping clients feel confident about their tax needs.

This seasonal role offers extra earnings, potential return in future seasons, and a chance to grow within a nationwide brand.

Qualifications

• High school diploma or equivalent.
• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.

Responsibilities

• Greet clients in a friendly, inviting manner.
• Match clients with the best-suited tax professional.
• Schedule clients according to their preferences.
• Handle client check-out and ensure needs are met.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Time management

Education

High school diploma or equivalent

Tools

Cash register operations

Windows-based computer system

Job description

What you'll do...

You'll be an integral part of showcasing our passion and pride and delivering on the H&R Block brand purpose-to provide help and inspire confidence in our clients and communities everywhere.

Joining us as a seasonal Receptionist means you'll relentlessly focus on how to wow clients now, and in the future. You'll need the ability to work a flexible schedule in multiple, fast-paced locations during the tax season from January to April.

If the typical year-round 9-5 isn't for you, this seasonal position provides the freedom, flexibility, and extra earnings you'll need to embrace what makes your life uniquely yours. After successfully working this tax season, you may find that you want to apply to return for subsequent seasons, or even apply for advancement.

Day to day, you'll...

• Greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Handle client exits by ensuring all current and future needs are met
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

What you will bring to the team...

• High school diploma or equivalent
• Experience working in a fast-paced environment
• Previous experience in a customer service environment

It would be even better if you also had...

• Sales and/or marketing experience
• Ability to multi-task
• Strong organizational and time-management skills
• Knowledge of cash register operations
• Knowledge and experience with a Windows based computer system

Bilingual candidates strongly encouraged to apply!

This office is an independently owned and operated franchise office operating under an agreement with H&R Block. Franchisees make their own hiring decisions and any questions regarding employment at this office should be made directly to the franchisee.