Receptionist & Client Care Specialist — Growth, Training & Perks

Chrisraffone; Connecticut; On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Opportunity for advancement

Paid time off

Training & development

Job summary

A leading insurance agency in East Haven, CT is seeking a Receptionist – State Farm Agent Team Member to join their team. This role involves greeting customers, managing appointments, and supporting team communications. Ideal candidates should have previous customer service experience, strong organizational skills, and be comfortable in sales conversations. The position offers a competitive salary and various benefits.

Qualifications

• Previous experience in a receptionist or customer service role.
• Comfortable with engaging in sales conversations.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers’ needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational abilities

Multitasking abilities

Sales conversation engagement

Basic computer skills

Bilingual Spanish preferred

Tools

Microsoft Office

CRM systems

Job description

A leading insurance agency in East Haven, CT is seeking a Receptionist – State Farm Agent Team Member to join their team. This role involves greeting customers, managing appointments, and supporting team communications. Ideal candidates should have previous customer service experience, strong organizational skills, and be comfortable in sales conversations. The position offers a competitive salary and various benefits.