Receptionist & Client Care Associate (Insurance)

Adammccarty; Gonzales (LA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Opportunity for advancement

Paid time off

Vision insurance

401(k) matching

Dental insurance

Training & development

Job summary

Adam McCarty - State Farm Agent is seeking a Receptionist to join the team in Gonzales, LA. The role focuses on welcoming customers, scheduling appointments, managing inquiries, and maintaining records while identifying opportunities to discuss insurance options.

The position emphasizes customer service, organization, and multitasking, with training and development opportunities and benefits such as health, vision, dental insurance, and a 401(k) match.

Qualifications

• Previous experience in a receptionist or customer service role.
• Strong communication and interpersonal skills.
• Excellent organization and multitasking abilities.
• Comfortable engaging in sales conversations.
• Proficient with Microsoft Office and CRM systems.

Responsibilities

• Greet customers in person and over the phone and direct to team.
• Manage appointment scheduling and office communications.
• Assist with inquiries and maintain customer records.
• Identify insurance opportunities through conversations with clients.
• Provide excellent service and follow up on needs.
• Support team with administrative tasks and projects.

Skills

Reception experience

Communication

Organizational skills

Sales conversations

MS Office & CRM

Tools

Microsoft Office

CRM systems

Job description

Adam McCarty - State Farm Agent is seeking a Receptionist to join the team in Gonzales, LA. The role focuses on welcoming customers, scheduling appointments, managing inquiries, and maintaining records while identifying opportunities to discuss insurance options.

The position emphasizes customer service, organization, and multitasking, with training and development opportunities and benefits such as health, vision, dental insurance, and a 401(k) match.