Receptionist - Bilingual English/Spanish (Temporary) (Part-Time: 1 day/week)

Central California Alliance for Health; United States; Hybrid; USD 29,000 - 37,000; Part time

Benefits offered by this job

Medical, Dental and Vision Plans

Ample Paid Time Off

12 Paid Holidays per year

401(a) Retirement Plan

457 Deferred Compensation Plan

Robust Health and Wellness Program

Onsite EV Charging Stations

Job summary

Central California Alliance for Health in the United States is seeking a part-time receptionist to support Facilities and Administrative Services. You will greet employees, members, providers and visitors, route calls and assist with clerical tasks in a hybrid office environment.

The position is 1 day per week, 8:00 am–5:00 pm, August 2026 through December 2026, with potential extension. Bilingual English/Spanish and strong customer service are highly valued.

Qualifications

• High school diploma or equivalent; two years of general clerical/reception experience, or an Associate's degree may substitute for one year.
• Knowledge of customer service principles and multi-line phone systems.
• Ability to interpret and apply processes, policies and procedures; strong written and verbal communication.

Responsibilities

• Performs greeting and communication functions for employees, members, providers, and visitors; routes calls and trains other staff in reception function.
• Provides administrative and clerical support related to Facilities and Administrative Services Department activities.

Skills

Bilingual English/Spanish

General administrative procedures

Customer service principles

Multi-line telephone systems

Windows based PC systems

Microsoft Word

Outlook

Education

High school diploma or equivalent

Two years of general clerical/reception experience

Tools

Microsoft Word

Outlook

Windows OS

Job description

OUR COMMITMENT TO A HUMAN HIRING PROCESS

We believe every candidate deserves thoughtful consideration. That’s why we do not use AI or automated systems to review applications. Every application is reviewed by a real human member of our team. Because we take the time to give each submission the attention it deserves, our review process may take a little longer — and we genuinely appreciate your patience as we work through applications carefully and respectfully.

SERVICE AREA PREFERENCE

While we encourage all interested applicants to apply, we do give priority to those who live in, or near, our service counties: Santa Cruz, Monterey, Merced, San Benito, and Mariposa. Our mission of accessible, quality health care guided by local innovation leads everything we do, and having team members who are connected to the communities we serve strengthens our ability to deliver on that commitment.

ABOUT THIS TEMP POSITION

This is a temporary position and the length of assignment is estimated to go from August 2026 through December 2026. The length of the assignment is always dependent on business need and dates may change. While the assignment would be at the Alliance, if selected, you would be an employee of a temporary employment agency that we would connect you with. This is a part-time opportunity, one day a week, 8:00 am to 5:00 pm every Wednesday.

WHAT YOU'LL BE RESPONSIBLE FOR

• Performs highly visible greeting and communication functions for employees, member, providers, and visitors, routes calls, and trains other staff in reception function
• Provides administrative and clerical support related to Facilities and Administrative Services Department activities

WHAT YOU'LL NEED TO BE SUCCESSFUL

• Knowledge of:
  • Bilingual (English/Spanish)
  • General administrative procedures and standard business office practices
  • The principles and practices of customer service
  • The utilization of multi-line telephone systems
  • Windows based PC systems, Microsoft Word and Outlook
• Ability to:
  • Respond to callers and visitors in a courteous and professional manner
  • Perform multiple tasks within allocated timeframes
  • Interpret, explain, and apply processes, policies and procedures
  • Create forms, documents and correspondence
  • Coordination of special events and projects
  • Exercise tact and diplomacy and demonstrate strong customer service skills
• Education and Experience:
  • High school diploma or equivalent
  • Two years of experience performing general clerical and reception duties (an Associate’s degree may substitute for one year of the required experience); or an equivalent combination of education and experience which would provide the required knowledge, skills and abilities may be qualifying

OTHER INFORMATION

• We are in a hybrid work environment, and we anticipate that the interview process will take place remotely via Microsoft Teams.
• While some staff may work full telecommuting schedules, attendance at quarterly company-wide events or department meetings will be expected.
• In‑office or in‑community presence may be required for some positions and is dependent on business need. Details about this can be reviewed during the interview process.
• This is a temporary position and does not provide the benefits that are listed below (this is standard language from our regular job posts and cannot be altered or removed). Temporary employees on assignment at the Alliance will be connected to a staffing agency with separate benefit options.

COMPENSATION INFORMATION

• Zone 1 Pay Range: $21.00 - $27.00
• Typical areas in Zone 1: Santa Cruz, San Benito, and Monterey Counties, Bay Area, Sacramento, Los Angeles and San Diego areas

The applicable salary ranges are based on work location and are aligned to a zone according to the cost of labor in your area. All ranges are subject to change in the future. We are happy to answer any questions that you have or share the applicable pay zone for your location if it’s not one of the typical areas listed. You can reach out to [e-mail], and a member from our Talent Acquisition team will be in touch.

The posted hiring ranges represent a good‑faith estimate of what a temporary employee would be paid on this assignment. Final compensation will be determined by our compensation philosophy, analysis of the selected candidate’s qualifications (direct or transferable experience related to the position, education, or training), as well as other factors (internal equity, market factors, and geographic location).

OUR BENEFITS

• Medical, Dental and Vision Plans
• Ample Paid Time Off
• 12 Paid Holidays per year
• 401(a) Retirement Plan
• 457 Deferred Compensation Plan
• Robust Health and Wellness Program
• Onsite EV Charging Stations

ABOUT US

We are a group of over 500 dedicated employees, committed to our mission of providing accessible, quality health care that is guided by local innovation. We feel that our work is bigger than ourselves. We leave work each day knowing that we made a difference in the community around us.

Join us at Central California Alliance for Health (the Alliance), where you will be part of a culture that is respectful, diverse, professional and fun, and where you are empowered to do your best work. As a regional non-profit health plan, we serve members in Mariposa, Merced, Monterey, San Benito and Santa Cruz counties. To learn more about us, take a look at our Fact Sheet.

The Alliance is an equal employment opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. We are an E-Verify participating employer.

At this time the Alliance does not provide any type of sponsorship. Applicants must be currently authorized to work in the United States on a full‑time, ongoing basis without current or future needs for any type of employer supported or provided sponsorship.