Receptionist - Arete Desert Sage Retirement ALF

PVH (Tommy Hilfiger/Calvin Klein); Bend (OR); On-site; USD 20,664 - 30,307; Part time

Benefits offered by this job

Health Insurance

401(k) Retirement Plan

PTO and Holidays

Employee Assistance Program

Job summary

Avamere Arete at Desert Sage Retirement in Bend, OR is seeking a part-time Receptionist to warmly greet residents and visitors, answer phones, coordinate light clerical tasks, and support daily campus operations.

The role requires excellent communication, ability to multitask, discretion with confidential information, and comfort in a healthcare-adjacent environment. Schedule is 8am-5pm, three days per week, with a friendly, patient-focused team.

Qualifications

• One or more years of clerical experience, preferably in healthcare.
• Demonstrated ability to provide compassionate, resident-focused service.
• Excellent communication skills with residents, families, and staff.
• Ability to manage multiple tasks, prioritize, and maintain records.
• Maintain confidentiality and honesty in all duties.

Responsibilities

• Warmly welcome visitors, residents, and staff and direct them as needed.
• Answer and route phone calls, take messages, and ensure prompt communication.
• Provide information about the facility, resident status, services and general questions.
• Manage mail, packages, appointments, and light clerical duties.
• Keep accurate visitor records and maintain confidentiality of sensitive information.
• Maintain a clean, organized reception area and contribute to a positive atmosphere.
• Coordinate transportation, guest meals, and related tasks as needed.
• Ensure information is up-to-date and accessible.

Skills

Communication skills

Multitasking

Clerical experience

Confidentiality

Microsoft Office

Education

High school diploma or equivalent

Tools

Office software

Job description

Receptionist

Receptionist Status: Part-Time Schedule: 8am-5pm 3 Days per Week

Location: Arete at Desert Sage Retirement - 1010 NE Purcell Blvd, Bend, OR 97701

Job Summary

The Receptionist in an independent living, memory care and or assisted living facility serves as the first point of contact for residents, visitors, and staff, providing a welcoming and organized environment. This role involves greeting people, answering phones, handling inquiries, and managing administrative tasks to support campus operations and resident well-being.

Essential Duties and Job Responsibilities

• Warmly welcoming visitors, residents, and staff, providing information and directing them as needed.
• Answering and directing phone calls, taking messages, and ensuring prompt communication.
• Answering questions about the facility, resident status, services, and general information.
• Managing mail, packages, and deliveries; scheduling appointments; assisting with filing, data entry, and other light clerical duties.
• Keeping accurate records of visitors, deliveries, and appointments, and ensuring the confidentiality of sensitive information.
• Maintaining a clean and organized reception area and contributing to a positive atmosphere.
• Facilitating communication between residents, families, and staff, and escalating concerns to appropriate personnel.
• Assisting with transportation scheduling, guest meal coordination, and other tasks as needed.
• Ensuring all necessary information is up-to-date and readily available.
• Other duties as assigned.

Requirements and Qualifications

• One or more years of experience in a clerical position preferably in healthcare setting.
• Have a passion for caregiving and enhancing the quality of life for our residents.
• Excellent communication skills are essential for interacting with residents, families, and staff.
• The ability to manage multiple tasks, prioritize effectively, and maintain detailed records.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other relevant software.
• The ability to provide positive and helpful experience for residents and visitors.
• The ability to address issues and find solutions efficiently.
• Must maintain a high standard of confidentiality and honesty.
• Strong analytical skills and the ability to evaluate and solve problems with minimum assistance.
• Must have a high school diploma or equivalent.
• Compassion for and desire to work with the elderly.
• Create and uphold an atmosphere of warmth, patience, enthusiasm, and a calm and cheerful environment.
• We believe caring for others starts with caring for our own teams.

Benefits

• Health Insurance: Comprehensive medical, dental, and vision plans. Low individual and family deductible.
• Benefits eligible at 30+ hours/week.
• 401(k) Retirement Plan with discretionary employer match
• Paid Time Off (PTO) and Premium Pay for Holidays worked, conditions apply
• Employee Assistance Program (EAP)
• Canopy: Free, confidential support for mental health, stress, family needs & work/life balance
• Health Savings Account (HSA), Flexible Spending Accounts (FSA) options and CERA (Commuter Expense Reimbursement Account)
• Voluntary & Supplemental Insurance Options: Voluntary Life and AD&D, Short- and Long-Term Disability, plus Whole Life, Accident, Critical Illness, Hospital Indemnity, and Legal Services.

Avamere is an Equal Opportunity Employer and participates in E-Verify.