Receptionist/Appointment Setter

Camping World; Ashland (VA); In loco; USD 35.000 - 55.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

401(k)

Employee Assistance Program

Good Sam Roadside Assistance

Discounts

Paid parental leave

Tuition Reimbursement

On the job training

Medical insurance

Dental insurance

Vision insurance

Descrizione del lavoro

Camping World in Ashland, Virginia, seeks a Sales Development Representative to drive enterprise-wide sales through proactive prospecting, appointment setting, and CRM data management. You will nurture prospects from first contact to post-sale support, coordinating with the sales team to ensure a smooth journey.

You will conduct 8-10 outbound calls per hour, align with marketing campaigns, track performance, and help manage online reputation. VinSolutions experience is a plus.

Competenze

• Proven track record in sales or lead generation.
• Excellent communication and customer service skills.
• Ability to achieve activity targets including outbound calls.
• Experience with CRM systems and data management.

Mansioni

• Nurture and cultivate relationships with prospects throughout their journey.
• Create a structured sales funnel through proactive prospecting.
• Generate appointments via outbound calls and online inquiries.
• Communicate needs to customers and provide information about RV products and services.
• Record and manage customer information in the CRM.
• Track personal performance metrics and coaching input.
• Collaborate with sales team to ensure seamless journey from initial contact to sale.

Conoscenze

Outbound calling

CRM experience

Customer service

Time management

Multi-tasking

Communication

Prospecting

Team collaboration

Strumenti

VinSolutions

Descrizione del lavoro

As a Sales Development Representative you will be a key contributor to our enterprise wide sales initiative. We are looking for someone with a proven track record and hunger for success in our industry. The goal is to drive sustainable financial growth through boosting sales and forging lasting relationships with our customers.What You’ll Do:As the Sales Development Representative (SDR), you will take ownership of nurturing and cultivating relationships with our prospects throughout their entire journey, from initial contact to post-sale support. Your pivotal role involves creating a well-structured sales funnel through proactive prospecting, ensuring a steady flow of activity and opportunities for our sales team.Employ various strategies to generate appointments and drive traffic by meeting departmental activity targets utilizing outbound calls, online inquiries, and other lead-generation techniques.Effectively communicate with prospective customers to understand their needs, answer inquiries, and provide information about our RV products and services.Utilize provided scripts and talking points for both initiating and receiving phone calls.Proactively make 8-10 outbound calls per hour with the primary objective of scheduling sales appointments.Utilize the CRM system to record and manage customer information, appointments, calls, and sales interactions. Maintaining accurate and up-to-date data is essential for efficient follow-up and tracking.Stay up-to-date with all ongoing marketing campaigns and promotions. Align your efforts with marketing initiatives to leverage their impact on lead generation and sales conversion.Regularly track and analyze your personal performance metrics, including appointments scheduled, calls made, sales achieved, and customer engagements.Be receptive to coaching and work closely with the Sales Development Manager to improve departmental success.Ensure complete customer satisfaction by helping to proactively manage online reputation through review sites and social media outlets.Collaborate with sales team to ensure total department symbiosis and ensure a seamless journey from initial contact to sale.VinSolutions experience is a huge plus!What You Need to Have for the Role:Clear and concise written and verbal communicationResults driven and motivated for salesExcellent customer serviceEffectively manages responsibilities with time management to reach goalsAbility to multi-task while demonstrating strong organizational skillsHas prior CRM experience and is very computer savvyPrevious sales experience a plusMay lift up to 25 lbs and/or move up to 50 lbs. with assistive devicesGeneral Compensation DisclosureThe pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $35,000 - $55,000 or more. This is a variable pay role with uncapped variable pay.In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: www.mycampingworldbenefits.comWe are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.