Receptionist - All-Star Veterinary Clinic

All-Star-Veterinary-Clinic; Westfield (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental, and Vision insurance

Employee Assistance Program (EAP)

401k retirement options

Life Insurance and Disability coverage

Discounted veterinary care for yourOwn

Online discount platform

Teladoc 24/7 access to doctors

Job summary

All-Star Veterinary Clinic in Westfield, IN is hiring a Receptionist to be the friendly first contact for clients and pets. You will manage phones, greet clients, coordinate care, and support financial transactions in a fast-paced clinic.

The role emphasizes compassion, teamwork, and clear client communication, with opportunities for professional growth within a supportive veterinary network.

Qualifications

• Strong customer service mindset and positive attitude.
• Excellent communication skills with a calm demeanor under pressure.
• Strong organizational skills to manage schedules and records.
• Collaborative, team-first mindset with ability to work independently as needed.
• Experience with veterinary software is preferred; flexibility to work some weekends and holidays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients, and reflect compassionate care in every interaction.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, and handle financial transactions.
• Advocate for Pet Health: educate clients on preventative care and hospital services for optimal pet care.
• Embody Compassion and Empathy: be a calm, respectful presence for clients and treat each pet like your own.

Skills

Customer service

Communication

Organization

Teamwork

Veterinary software

Tools

Veterinary software

Job description

At All-Star Veterinary Clinic, we treat pets like our own while holding ourselves to exceptionally high veterinary standards. Since 2003, we have proudly served the Westfield community, building trust reflected in our excellent 4.9-star Google rating. Our comprehensive approach focuses on transparency, ensuring our clients understand the exceptional care you provide both at the front desk and behind the scenes. This is an immediate opportunity for you to join a dedicated team in Westfield, IN, where you can focus on doing your best work every day.Joining All-Star Veterinary Clinic means becoming part of a supportive network dedicated to helping all teammates achieve their professional goals. We believe in providing robust internal resources, including access to educational programs and continuing development opportunities, so you can grow your skill set whether you are seeking advanced consultation support or aiming for a leadership position. We prioritize a culture of mutual support, ensuring you have the comprehensive resources necessary to succeed professionally and provide the highest level of care.We offer full-service medicine focused on addressing the complete needs of the small animal and exotic pet population in Westfield. Our services are robust, covering everything from wellness and prevention to specialized testing and diagnostics, advanced care, and surgical procedures. Crucially, we also provide urgent care services, giving you the chance to utilize your critical skill set when our community needs it most. If you are passionate about managing a complex, varied caseload and are committed to clear, open client communication, you will find an ideal setting here.Located in Westfield, Indiana, you will be serving a highly engaged and appreciative client base, evidenced by our strong community reviews and established history. Westfield is known for being a growing suburban area, providing a dynamic professional environment where high-quality veterinary medicine is greatly valued. You will find that this location offers the stability of a long-standing practice combined with the energy and opportunities presented by a rapidly expanding community.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred. A flexible schedule, including some weekends and holidays, is required.

How You’re Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love.

Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.
• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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