Receptionist/Administrative Assistant

Indy; Indianapolis, Northern (IN, KY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

The Marion County Prosecutor’s Office in Indianapolis seeks a friendly Receptionist/Secretary to greet visitors, answer calls, and support the prosecution team.

You will manage the front desk, assist the public, and use the case management system to route inquiries and upload documents. Strong communication and basic computer skills are essential; bilingual in Spanish is a plus.

Qualifications

• Strong customer service skills.
• Excellent verbal and written communication skills.
• Proficiency in Word, Excel, and Outlook; experience with printers, copiers, scanners and fax machines.

Responsibilities

• Provide assistance to members of the community who visit the office.
• Answer and redirect phone calls from the general public.
• Contact victims and witnesses on cases to provide updates.
• Utilize the internal case management system to provide information to the public.
• Upload court documents into appropriate cases in the internal case management system and assign tasks.
• Receive incoming mail and distribute it properly.
• Additional duties as requested.

Skills

Customer service

Verbal communication

Written communication

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Printers/Copiers/Scanners/Fax machines

Job description

Position Summary

The Marion County Prosecutor’s Office, led by Prosecutor Ryan Mears, is setting new expectations in the criminal justice system and is committed to a fair and equitable system. The Marion County Prosecutor’s Office seeks a Receptionist/Secretary eager to assist the public. The position requires a self-driven and compassionate individual who can work well as a member of a prosecution team.

It is the policy of the Marion County Prosecutor’s Office to provide equal opportunity in employment to all employees and applicants for employment, in accordance with applicable federal, state, and local laws. We make employment decisions based on individual qualifications, merit, and office and community needs. We do not discriminate in employment decisions on the basis of race, color, sex, age, national origin, disability, genetic information, veteran status, or any other status protected by applicable law.

Job Responsibilities

• Provide assistance to members of the community who visit the office.
• Answer and redirect phone calls from the general public.
• Contact victims and witnesses on cases to provide updates.
• Utilize the internal case management system to provide information to the public.
• Upload court documents into appropriate cases in the internal case management system and assign tasks.
• Receive incoming mail and distribute it properly.
• Additional duties as requested.

Job Requirements

• Strong customer service skills.
• Excellent verbal and written communication skills
• Must be proficient in Word, Excel, and Outlook.
• Must have experience using printers, copiers, scanners, and fax machines.
• The candidate must have a High School Diploma or equivalent.
• Proficiency in Spanish is preferred.