Receptionist - Access Control

Allied Universal; Jacksonville (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading security services company is seeking a Security Receptionist in Jacksonville, Florida. The role requires excellent customer service and strong communication skills to effectively manage security and greet visitors. Responsibilities include monitoring access, responding to incidents, and maintaining records. Applicants must be at least 18 years old and possess a high school diploma or equivalent. This position will offer health benefits and 401k plans.

Benefits

Health insurance

401k plans

Paid training programs

Employee discounts

Qualifications

• Must be at least 18 years old.
• Possess strong computer literacy.
• Prior experience as a receptionist is necessary.

Responsibilities

• Provide customer service by following safety and security procedures.
• Respond calmly to incidents and critical situations.
• Conduct regular patrols around the business and perimeter.
• Monitor doors and ensure they are in optimal condition.
• Submit daily activity reports outlining critical events.

Skills

Customer service skills

Strong communication skills

Critical thinking

Observation skills

Ability to handle stressful situations

Education

High school diploma or equivalent

5 years of verifiable experience

Job description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Receptionist, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, Healthcare, Education, Government and more. The Security Receptionist plays a critical role in the overall security program and in the success of day-to-day operations. As first line of defense, they are tasked with making the first impression with guests, customers, and clients. The Security Receptionist reflects a professional demeanor and appearance to optimally highlight our customer’s brand. The position requires model customer service, strong communication skills to de-escalate conflicts, and the ability to handle stressful situations with critical thinking. The Security Receptionist must be technically competent, computer literate, able to answer inbound/outbound calls, recognize signs of intrusion, have strong observation skills, and remain calm under pressure. The role includes maintaining confidential information and enforcing security and safety regulations. The position requires administrative support of special events, facility operations, and security functions.

Mon-Fri 8am-5pm

$23.41 / Hr

Location Type: Ship yard on Heckscher Drive

Responsibilities

• Provide customer service to our clients by carrying out safety and security procedures, site-specific policies and, when appropriate, emergency response activities
• Respond to incidents and critical situations in a calm, problem-solving manner
• Conduct regular and random patrols around the business and perimeter. Working environments and conditions may vary by client site.
• Closely observe persons entering and exiting the office space to protect employees and assets
• Ensure persons entering and exiting the office space correctly sign in by assigning the appropriate badge and applying the approved compliance codes
• Account for all temporary/visitor badges by immediately logging their distribution, auditing their use, and submitting a monthly inventory
• Mitigate unwanted intruders and ensure visitors are escorted at all times
• Monitor visible and audible alarms
• Ensure all doors are shut and in optimal condition
• Submit a daily activity report outlining critical events, office needs, and relevant updates to the leadership team, providing essential input for documentation, bridging communication, and understanding day-to-day job functions; report salient security-related incidents to the Global Security Operations Center and its leadership

Minimum Requirements

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles
• Possess a high school diploma or equivalent, or 5 years of verifiable experience
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver’s license will be required for driving positions only
• Prior experience as a receptionist

Perks and Benefits

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues and much more…

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.