Receptionist

Monarch; Winsted (MN); Presencial; USD 32.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Next-day pay

Medical insurance

Loan reimbursement

Scholarships

Paid time off

401(k) with match

Referral bonuses

Career progression

Descripción de la vacante

Monarch Healthcare Management is seeking a friendly Receptionist to greet residents, families, and staff, answer calls, and manage inquiries with professionalism.

Responsibilities include scheduling transportation, filing medical records, preparing forms, and assisting the Health Information Director. A high school diploma is preferred, healthcare experience is a plus, and strong communication and organizational skills are essential.

Formación

• High school diploma preferred; healthcare experience helpful.
• Proficiency with computer systems and office equipment.
• Strong customer service, verbal and written communication skills.
• Ability to handle multiple tasks and stay organized.

Responsabilidades

• Greet and assist residents, families, visitors, applicants, and staff.
• Answer and direct phone calls professionally.
• Schedule resident transportation and manage clerical tasks.
• Assist Health Information Director with forms and records.
• Support department directors with correspondence, supply ordering, and mail.

Conocimientos

Customer service

Verbal communication

Written communication

Organizational skills

Educación

High school diploma

Herramientas

Office equipment

Descripción del empleo

Monarch Healthcare Management Benefits Include:

• UKG Wallet - get paid the next day!
• Free Single Medical Insurance
• Loan reimbursement.
• Scholarship Opportunities
• Paid Time Off – Vacation Time
• 401 (k) with annual contribution match
• Referral bonuses
• Career path to other positions within our growing company!

Receptionist

Schedule: Monday-Friday 8:00am-4:30pm

Position Summary:

The Receptionist plays a key role in supporting the health care team by greeting and assisting residents, families, visitors, applicants, and staff, as well as professionally answering and directing phone calls. This position manages incoming inquiries, schedules resident transportation, and provides clerical support such as filing medical records, copying admission documents, preparing forms, and assisting the Health Information Director when needed. The Receptionist also supports department directors with administrative tasks including correspondence, supply ordering, mail distribution, and follow-up related to residents and admissions, while occasionally responding to resident account inquiries. Professionalism, confidentiality, and courteous communication are essential, along with adherence to facility policies and dress code standards. The role participates in required training and audits, supports quality improvement efforts, and helps foster a positive, inclusive, and customer-focused environment within the facility.

Qualifications:

• Education and Experience: High school diploma preferred; experience in healthcare, skilled nursing, or assisted living is beneficial; must meet employment requirements following a criminal background check per Minnesota Department of Human Services.
• Technical and Office Skills: Proficiency with computer systems and office equipment; ability to perform job duties independently and efficiently.
• Communication and Interpersonal Skills: Strong customer service, verbal and written communication, and organizational abilities; personability and ability to build trust with diverse individuals including residents, families, and staff.
• Personal Attributes and Adaptability: High emotional intelligence, active listening, resilience under pressure, and the ability to handle multiple tasks and fast-changing environments effectively.

About Monarch:

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.