Receptionist

BRUNT Workwear; Wilmington (MA); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Health care

401(k) match

PTO 15 days + 11 holidays

Bonus eligibility

Job summary

BRUNT Workwear, based in Wilmington, MA, is seeking a Receptionist to be the friendly first contact at our Global HQ. You will manage the front desk, assist with administrative tasks, and support events and internal communications, ensuring a welcoming workplace.

Ideal candidates will have 1+ year front desk or customer service experience, proficiency in Google Workspace or MS Office, and strong communication skills. This on-site role requires daily commuting and a polished professional demeanor.

Qualifications

• High school diploma or equivalent.
• 1+ years of receptionist, front desk or customer service experience.
• Proficiency with Google Workspace or Microsoft Office and phone systems.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking ability in a fast-paced environment.
• Professional, polished appearance and demeanor.
• Positive, can-do attitude and a genuine desire to support the team in creating a positive workplace experience.
• Ability to commute to our office location, 5x a week.

Responsibilities

• Welcome and greet visitors at BRUNT's HQ with hospitality, guiding them to a seamless first impression.
• Manage front desk activities including visitor registration and inquiries.
• Provide local restaurant, transportation, and event recommendations.
• Maintain a safe, welcoming lobby atmosphere for employees and visitors.
• Support internal meetings, department and company-wide events.
• Handle mail, deliveries, and other outgoing/incoming correspondence.
• Assist with workplace communications, reminders, and emails.
• Serve as Safety Captain on the Emergency Response Team; assist with procedures.
• Oversee lost and found program.
• Manage Friday lunch program.
• Perform general administrative tasks including data entry, filing, copying, and scanning.
• Assist Office Manager, Executive Assistants and HR with tasks as needed.

Skills

Receptionist experience

Google Workspace

Microsoft Office

Verbal & written communication

Organizational skills

Customer service

Professional appearance

Team support mindset

Education

High school diploma

Tools

Phone systems

Job description

We’re leading the way in redefining the workwear category. Our mission is to engineer better boots and apparel for our country’s tradesmen and women by working directly with real workers to learn what they actually need to execute their jobs.

The BRUNT team is not only devoted to improving on the old workwear standards, but we’re also creating a community that tradesmen and women can call their own. From our weekly hangouts at the BRUNT Garage, to hosting events across the country, we’re all about getting boots on the ground and building something real with the BRUNT crew.

What You’ll Do

We are looking for a friendly, detail oriented and organized Receptionist to be the first point of contact for our new Global Headquarters in Wilmington, MA. Reporting to the Office Manager, this person will create a welcoming environment for visitors and customers, manage front desk operations and support administrative functions across the office.

How You’ll Do It

Visitor & Guest Experience

• Welcome and greet all visitors at BRUNT's HQ with genuine hospitality, managing their arrival to guarantee a seamless experience and a stellar first impression
• Manage all front desk activities including visitor registration, triaging incoming messages, and answering any questions
• Provide local recommendations for restaurants, transportation, and events
• Maintain a safe, orderly, and welcoming lobby atmosphere for all employees and visitors

Event, Meeting & Administrative Support

• Support internal meetings, department and company-wide events
• Assist in managing incoming and outgoing correspondence, mail, and deliveries
• Assist with workplace communications, office reminders and emails
• Serve as a Safety Captain on the Emergency Response Team; Assist with emergency response procedures when needed
• Oversee workplace lost and found program
• Manage the Friday lunch program
• Perform general administrative tasks including data entry, filing, copying, and scanning
• Assist Office Manager, Executive Assistants and HR with administrative tasks and projects as needed

What You Need To Succeed

• High school diploma or equivalent
• 1+ years of receptionist, front desk or customer service experience
• Proficiency with Google Workspace or Microsoft Office and phone systems
• Strong verbal and written communication skills
• Excellent organizational and multitasking ability in a fast-paced environment
• Professional, polished appearance and demeanor
• Positive, can-do attitude and a genuine desire to support the team in creating a positive workplace experience
• Ability to commute to our office location, 5x a week

In accordance with applicable salary transparency laws, we are providing the good‑faith salary range for this position. This range reflects the base salary that we reasonably expect to pay for this position at the time of posting. The actual compensation offered will depend on factors such as qualifications, experience, skills, and budget.

Benefits & Perks

• Health Care: comprehensive medical, dental, and vision insurance options
• Retirement: 401(k) plan with company match
• Paid Time Off: 15 days of PTO, plus 11 paid holidays and sick leave
• Incentives: performance‑based bonus eligibility and equity if applicable

Compensation

Compensation: $45,000 USD - $52,000 USD

No matter what experience you have within our industry we encourage you to apply. At BRUNT, we believe that a strong crew is assembled with people from different backgrounds.

We look for individuals who thrive on challenges, will be passionate about our brand, and believe that teamwork is necessary for success. Show us how your experiences have shaped you and how you can contribute to BRUNT. We can’t wait to hear from you!