Receptionist

Wichita Habitat for Humanity; Wichita (KS); On-site; USD 30,000 - 40,000; Full time

Job summary

A nonprofit organization is looking for a friendly and organized Receptionist in Wichita, Kansas. This role serves as the first point of contact for visitors and donors, supporting daily operations. The ideal candidate should possess strong customer service skills and be proficient in Microsoft Office. Key responsibilities include greeting visitors, managing phone calls, and performing administrative tasks. This is a full-time position with a focus on creating a welcoming environment while handling office duties.

Qualifications

• Strong customer service and front desk experience preferred.
• Excellent verbal and written communication skills.
• Ability to multitask, prioritize, and work independently.

Responsibilities

• Serve as the front desk receptionist and primary point of contact.
• Greet visitors, donors, vendors, and volunteers professionally.
• Answer, screen, and route incoming phone calls.

Skills

Customer service

Front desk experience

Communication skills

Multitasking

Proficiency in Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

We are seeking a friendly, organized, and customer-focused Receptionist to serve as the first point of contact for Wichita Habitat for Humanity. This role is essential to creating a welcoming experience for visitors, donors, volunteers, homeowners, and community partners while supporting daily administrative and office operations.

The ideal candidate is dependable, professional, detail-oriented, and committed to supporting a mission-driven nonprofit organization focused on affordable housing and community impact.

Key Responsibilities

• Serve as the front desk receptionist and primary point of contact for all visitors and callers
• Greet visitors, donors, vendors, and volunteers in a professional and welcoming manner
• Answer, screen, and route incoming phone calls using a multi-line phone system
• Provide general information about Habitat for Humanity programs and services
• Receive, sort, and distribute incoming mail and deliveries; prepare outgoing mail and packages
• Accept payments and donations, issue receipts, and maintain daily cash logs
• Perform administrative and clerical support tasks including filing, scanning, copying, data entry, and mailings
• Coordinate office maintenance, repairs, and vendor communications
• Maintain office equipment and phone systems; schedule service and train staff on usage
• Order and restock office supplies and maintain organized common areas
• Maintain a clean, professional reception area and shared office spaces

Additional Duties

• Schedule GIV Warehouse appointments
• Assist with special projects and events as assigned
• Work collaboratively with office volunteers
• Provide on-site support during organization events as needed

Required Qualifications

• High school diploma or equivalent
• Strong customer service and front desk experience preferred
• Excellent verbal and written communication skills
• Ability to multitask, prioritize, and work independently
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Working knowledge of office equipment, email, and internet applications
• Ability to present Habitat for Humanity programs positively to the public
• Valid driver’s license if driving for company business
• Ability to pass a pre-employment background check and drug screen

Preferred Qualifications

• Prior experience in a nonprofit, administrative, or office support role
• Bilingual (English/Spanish) preferred but not required

Physical Requirements & Work Environment

• Office-based position with extended periods of sitting
• Occasional standing, walking, lifting (up to 20 lbs), and movement throughout the office
• Frequent use of computers, phones, and office equipment
• Occasional navigation of construction sites with uneven terrain
• Climate-controlled office environment with moderate noise levels
• Full-time, non-exempt, hourly position
• 40 hours per week, Monday–Friday
• Occasional evenings and weekends required for events

Wichita Habitat for Humanity is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and organizational needs without regard to race, color, sex, national origin, age, religion, disability, or any other protected status.