Receptionist

FCT; United States; Hybrid; USD 33,000 - 40,000; Full time

Benefits offered by this job

EFAP

Wellness Essentials

Group retirement savings plan

Paid holidays

Hybrid work arrangements

Volunteer opportunities

Stock purchase plan

Job summary

FCT, a Canadian provider of title insurance and real estate services, is seeking a Receptionist to be the first point of contact for visitors and staff. You will support day-to-day front desk and facilities operations, manage inquiries, sign-ins, deliveries, and coordinate meeting spaces in a fast-paced office.

The ideal candidate is organized, service-oriented, and comfortable multitasking in a hybrid work environment.

Qualifications

• Welcomes visitors and manages sign-in process.
• Handles general phone inquiries and directs messages.
• Coordinates meeting room bookings and mailroom tasks.
• Assists with invoices and office supply orders.

Responsibilities

• Welcome visitors to FCT, assist them with sign-in and respond to questions.
• Handle general telephone inquiries and direct calls or messages.
• Receive and sign for personal deliveries and process accordingly.
• Coordinate meeting room bookings and support facilities inquiries.
• Assist with office supply approvals and orders as needed.

Skills

Customer service

Communication

Multitasking

Front desk

Tools

FAMIS system

Job description

Company Summary

Come work for a company that's committed to the success of each and every employee. A place where innovators and collaborators come together and build on each other's talents. Where diversity is welcomed and celebrated.

FCT provides industry-leading title insurance, default solutions and other real estate related products and services to legal, lending, valuation and real estate professionals across Canada. With FCT, you will have the opportunity to build a meaningful career. Join us as we continue to do exciting work and make a big impact on our colleagues, customers and communities.

Job Summary

We are continually searching for great talent; individuals who possess a deep commitment to the customers and markets we serve. If you would like to join a company that is committed to the success of each employee and offers challenge, purpose and the opportunity to grow both personally and professionally in a team-oriented environment, you'll enjoy a career with us! We understand that fostering a diverse and inclusive environment is critical for the success of our business, and we actively work towards it every day.

As a Receptionist, you will be the first point of contact for visitors, callers, and employees, helping create a welcoming and professional experience at FCT. You will support day-to-day front desk and facilities operations by managing inquiries, coordinating meeting spaces, receiving personal deliveries, processing administrative requests, and assisting with office and mailroom activities.

The ideal candidate is organized, service-oriented, and comfortable managing multiple priorities in a fast-paced professional environment.

HERE'S HOW YOU'LL CONTRIBUTE:

• Welcome visitors to FCT, assist them with the electronic sign-in process, and respond to general questions.
• Handle general telephone inquiries, and direct calls or messages to the appropriate employees.
• Receive and sign for personal deliveries and follow our set process.
• Respond to facilities-related questions and requests, directing or escalating them to the Facilities/Operations team as needed.
• Coordinate meeting room bookings for internal meetings, events, and training sessions.
• Use the FAMIS facilities management system to review, assign, enter, update, and close work orders.
• Assist with the submission, processing, tracking, and recordkeeping of facilities invoices.
• Coordinate office supply approvals and place orders as required.
• Support mailroom activities and other administrative duties as assigned.
• Maintain our internal web page for Facilities and assist with administrative duties for our team.

Total Direct Compensation:

45,880 - 55,130Any pay range is in $CAD. The stated pay range reflects the total expected compensation for this role (e.g., base pay plus any expected incentives or allowances, where applicable)

HERE'S WHAT SETS US APART:

• Comprehensive benefits that include Employee and Family Assistance Program (EFAP) and Wellness Essentials
• Group retirement savings plan with company match
• Paid holidays and generous paid time off
• Hybrid work arrangements
• Paid volunteer opportunities and charitable donation matching
• Employee recognition programs that include referral incentives
• Potential for performance-based incentives
• The opportunity to participate in our stock purchase plan
• And more!As per terms of the employment agreement

For over a decade, FCT has been certified by the Great Place to Work® Institute as one of Canada's best workplaces. We have also been recognized as a Top 50 Best Workplace in Canada, Best Workplaces in Canada for Women and Best Workplaces in Canada with Most Trusted Executive teams. In addition, FCT is recognized as one of Greater Toronto's Top Employers.

By joining us, you will not only be part of an award-winning organization, you will be part of a workforce that is engaged and empowered to succeed.

Thank you for considering FCT. We look forward to meeting you.

We may use AI assisted tools to help screen or assess applications; however, all hiring decisions include human review.

In accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act, a request for accommodation will be accepted as part of FCT's hiring process.

To avoid any delays in the recruitment process, if you require accommodation to apply, please provide your accommodation needs in advance. You may also be required to submit adequate medical/other documentation to Human Resources to support your request for accommodation.

FCT is an equal opportunity employer and is committed to an active nondiscrimination program.

All recruitment, hiring, placements, transfers, promotions, training, compensation, benefits, discipline, and other terms and conditions of employment will be on the basis of the qualifications of the individual regardless of race, colour, place of origin, ethnic origin, citizenship, handicap (including mental and physical disability), sex, sexual orientation, gender identity and expression, creed (religion), marital status, family status (being in a parent/child relationship), age, or any other basis prohibited by the applicable provincial or federal human rights legislation.