Receptionist

MyPath; Town of Oconomowoc (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

MyPath Support Services is seeking a friendly Receptionist to welcome guests, answer calls, and support daily office operations.

You will manage mail, coordinate meetings, track supplies, and assist with light housekeeping while maintaining confidentiality and professionalism.

This on-site role offers opportunities to contribute to a welcoming workplace and interface with staff across MyPath's health and human services organizations.

Qualifications

• A high school diploma or equivalent is required.
• 1–2 years receptionist or administrative support preferred.
• Valid driver’s license and clean driving record.
• Familiar with email, word processing, spreadsheets, and multi-line phone systems.

Responsibilities

• Welcome and assist visitors; monitor front entrance and direct visitors.
• Answer and route phone calls professionally.
• Support daily office operations: filing, copying, scanning, data entry.
• Coordinate mail and deliveries, including UPS/FedEx.
• Coordinate local mail delivery and occasional travel.
• Maintain a clean, organized reception area.
• Manage office supplies and postage needs.
• Assist with meetings and basic project support.
• Provide basic equipment support and coordinate with IT/vendors.
• Keep employee contact lists and extensions up to date.
• Demonstrate professionalism, confidentiality, and workplace safety.
• Other duties as assigned.

Skills

Customer service

Organization

Communication

Phone systems

Time management

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Majority Women Employee-Owned. Empowered by Everyone to Transform Lives.

Overview

Be the First Friendly Face of MyPath!

Are you organized, detail-oriented, and passionate about creating a welcoming experience for others? MyPath Support Services is looking for a professional and dependable Receptionist to help keep our office running smoothly and ensure every visitor and caller receives a positive first impression.

MyPath Support Services (MSS) provides centralized support and administrative services that help MyPath’s family of health and human services organizations operate effectively and deliver on their mission of transforming lives.

As our Receptionist, you’ll play an important role in supporting daily operations by welcoming guests, managing incoming calls, coordinating mail and office supplies, and providing administrative assistance to our team. If you enjoy helping others, staying organized, and balancing a variety of responsibilities throughout the day, we’d love to hear from you!

What You’ll Do

• Welcome and assist visitors: Greet guests warmly, monitor the front entrance and lobby, and ensure visitors are directed to the appropriate staff members.
• Manage incoming calls: Answer and route phone calls professionally, ensuring callers receive timely and helpful assistance.
• Support daily office operations: Assist with filing, copying, scanning, data entry, document preparation, and other administrative tasks.
• Coordinate mail and deliveries: Receive, sort, and distribute incoming mail and packages, including UPS, FedEx, and Certified Mail. Prepare outgoing shipments and ensure time-sensitive correspondence reaches the appropriate departments.
• Coordinate local mail delivery: Travel to the Dousman Post Office and Genesee Lake School as needed to support mail pickup, delivery, and distribution.
• Keep shared spaces welcoming: Maintain an organized front desk, lobby, and breakroom, including light housekeeping, restocking supplies, and assisting with dishwasher duties.
• Manage office supplies: Monitor inventory, order and restock supplies, coordinate with vendors, and oversee postage machine supplies and service needs.
• Assist with meetings and office coordination: Reserve meeting spaces, prepare basic meeting materials, create weekly conference room signage, notify attendees, and support special projects.
• Provide basic equipment support: Monitor copier and printer supplies, address minor issues when appropriate, and coordinate with Information Systems (IS) or vendors when additional support is needed.
• Maintain office information: Keep employee contact lists and phone extensions accurate and up to date.
• Contribute to a positive workplace: Demonstrate professionalism, respect, collaboration, sound judgment, and a commitment to confidentiality and workplace safety.
• Other duties may be assigned as needed.

What We’re Looking For

• High school diploma or equivalent.
• One to two years of receptionist, customer service, or administrative support experience preferred.
• Valid driver’s license and an acceptable driving record.
• Familiarity with email, word processing, spreadsheets, and multi-line phone systems, with a willingness to learn additional technology.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills, with the ability to interact professionally with visitors, callers, and colleagues.
• Ability to exercise sound judgment, make timely decisions, and solve problems effectively.
• Dependability, punctuality, and the ability to work independently with minimal supervision.
• Ability to manage multiple tasks in a fast-paced, changing office environment.
• Commitment to handling sensitive information appropriately and maintaining confidentiality.

Work Environment and Physical Requirements

This position works in a fast-paced office environment and involves a combination of administrative tasks, visitor interaction, and light housekeeping. Responsibilities may require sitting, standing, walking, bending, reaching, and lifting office supplies or packages.

Candidates must be able to lift 10–25 pounds regularly and up to 40 pounds occasionally, sit for up to two hours, and travel locally as needed to perform job responsibilities.

Why MyPath?

At MyPath, we believe in creating opportunities, strengthening connections, and making a meaningful difference through the work we do. Our support teams help create the welcoming, organized, and collaborative environment that allows our organizations and employees to thrive.

Join a team where your professionalism, attention to detail, and willingness to help others make a difference every day.

Additional Information

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional in supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

Our Culture

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

• Passion

• Accountability

• Teamwork

• Openness

• Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless!

MyPath is proudly Majority Women Employee-Owned, with women leading at every level from the frontline to the boardroom. Our strength comes from all of us. Every Owner, regardless of gender, plays a vital role in shaping our culture, driving our mission, and building a workplace where opportunity and ownership are shared by all.

MyPath is an Equal Opportunity Employer (EOE) committed to fostering a diverse, equitable, and inclusive workplace. We embrace the unique characteristics, abilities, and life experiences of our employees and believe that equitable and inclusive practices are essential to our success. We value the diversity of our Owners, the individuals we serve, and the communities we engage with.