Receptionist

Genesis HealthCare, Inc.; Sandia Heights (NM); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Health benefits

401K

Paid time off

Dental and vision

Life insurance

On-demand pay

Employee assistance program

Job summary

Genesis HealthCare, Inc. is seeking a front desk receptionist to support our NM facility. You will answer calls, warmly greet patients and visitors, and direct inquiries while maintaining accurate patient and staff records.

This role requires strong communication and proficiency with Google Docs, Sheets, and Slides; a high school diploma is required. The position is based on-site in Sandia Heights, New Mexico, with opportunities for growth within our care network.

Qualifications

• High school diploma or equivalent required.
• Must read, write, speak and understand English for patient safety and communication.
• Excellent communication skills required.

Responsibilities

• Answer incoming calls professionally and redirect as needed.
• Greet patients, visitors, and guests warmly and guide them appropriately.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room and staff by name/extension.
• Order supplies and perform other clerical duties as assigned.

Skills

Communication skills

English proficiency

Customer service

Education

High school degree

Tools

Google Docs

Google Sheets

Google Slides

Job description

Overview

We are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
• Free 24/7virtual health careprovided by licensed doctorsforall Anthemmedically-enrolled employees and theirimmediate family members
• On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
• Pet Insurance
• Term and Whole Life Insurance
• Short-term Disability
• Hospital Indemnity
• Personal Accident
• Critical Illness
• Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range

USD $15.00 - USD $17.00 /Hr.