Receptionist

Monarch Healthcare Management; Saint Paul (MN); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Next-day pay

Medical insurance

Loan reimbursement

Scholarships

Paid time off

401(k) match

Referral bonuses

Career growth

Descrizione del lavoro

Monarch Healthcare Management is seeking a Receptionist to welcome residents and visitors, answer phones, and handle clerical tasks. The role includes scheduling transportation, filing records, preparing forms, and supporting the Health Information Director.

You will also assist with correspondence, ordering, and mail, while maintaining confidentiality and a positive, patient-centered environment. Strong communication, organization, and customer-service skills are essential; healthcare exposure

Competenze

• High school diploma preferred; healthcare experience beneficial.
• Experience in healthcare, skilled nursing, or assisted living is helpful.
• Must meet employment requirements and background check per Minnesota DHS.

Mansioni

• Greet and assist residents, families, visitors, applicants, and staff; project professionalism.
• Answer and direct phone calls; manage incoming inquiries and scheduling.
• Provide clerical support: filing medical records, copying admission documents, preparing forms.
• Assist Health Information Director and health facility leadership with tasks.
• Support correspondence, supply ordering, mail distribution, and follow-up on admissions.
• Respond to resident account inquiries when needed; maintain confidentiality and policies.

Conoscenze

Customer service

Verbal communication

Written communication

Organizational skills

Interpersonal skills

Emotional intelligence

Formazione

High school diploma

Strumenti

Computer systems

Office equipment

Descrizione del lavoro

Monarch Healthcare Management Benefits Include

• UKG Wallet - get paid the next day!


• Free Single Medical Insurance


• Loan reimbursement.


• Scholarship Opportunities


• Paid Time Off – Vacation Time


• 401 (k) with annual contribution match


• Referral bonuses


• Career path to other positions within our growing company!

Receptionist

The Receptionist plays a key role in supporting the health care team by greeting and assisting residents, families, visitors, applicants, and staff, as well as professionally answering and directing phone calls. This position manages incoming inquiries, schedules resident transportation, and provides clerical support such as filing medical records, copying admission documents, preparing forms, and assisting the Health Information Director when needed. The Receptionist also supports department directors with administrative tasks including correspondence, supply ordering, mail distribution, and follow-up related to residents and admissions, while occasionally responding to resident account inquiries. Professionalism, confidentiality, and courteous communication are essential, along with adherence to facility policies and dress code standards. The role participates in required training and audits, supports quality improvement efforts, and helps foster a positive, inclusive, and customer-focused environment within the facility.

Qualifications

• Education and Experience: High school diploma preferred; experience in healthcare, skilled nursing, or assisted living is beneficial; must meet employment requirements following a criminal background check per Minnesota Department of Human Services.


• Technical and Office Skills: Proficiency with computer systems and office equipment; ability to perform job duties independently and efficiently.


• Communication and Interpersonal Skills: Strong customer service, verbal and written communication, and organizational abilities; personability and ability to build trust with diverse individuals including residents, families, and staff.


• Personal Attributes and Adaptability: High emotional intelligence, active listening, resilience under pressure, and the ability to handle multiple tasks and fast-changing environments effectively.

About Monarch

Monarch Healthcare Management is a mission-driven company that is changing the way short-term rehabilitation and long-term care are delivered. Our employees embody our motto, Where CARE and CUSTOMER SERVICE Come Together, by always putting the needs of residents and families first across Monarch's network of 60+ skilled nursing and assisted living facilities in Minnesota.

Partnering with higher research institutes and international tech companies, Monarch has been nationally recognized for its innovation in the care of our residents, making a meaningful impact on their quality of life and interactions.

We value our employees and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, fun perks, career development opportunities, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.