Receptionist

Lakeside Health and Rehabilitation; Richmond (VA); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Full-time schedule

Opportunities for growth

401(k) retirement plan

Daily Pay options

Health, dental, vision, and disability

Wellness programs

Career development opportunities

Job summary

Lakeside Health & Rehab in Richmond, VA is seeking a friendly Receptionist to be the first smiling face guests see each day. This full-time role supports residents, visitors and staff by delivering warm, professional service at the front desk and assisting with basic administrative tasks.

You will manage a multi-line phone system, greet guests, route calls, take messages, and help with office needs. Ideal candidates are organized, reliable, and enjoy teamwork in a fast-paced healthcare

Qualifications

• High school diploma or equivalent is required.
• Previous receptionist, customer service, or administrative experience preferred.
• Strong communication and interpersonal skills.
• Professional, friendly, and approachable demeanor.
• Ability to multitask and stay organized in a fast-paced setting.
• Reliable and team-oriented.
• Basic computer skills (Microsoft Office experience a plus!).

Responsibilities

• Greet visitors, residents, and families with warmth and professionalism.
• Answer and manage a multi-line phone system, directing calls accurately.
• Take and relay messages in a timely manner.
• Provide general information and directions about the facility.
• Assist with administrative tasks such as filing, copying, and supply management.
• Help maintain a safe, organized, and welcoming front desk environment.
• Support new employee orientation processes as needed.
• Communicate effectively with team members across departments.

Skills

Strong communication

Interpersonal skills

Multitasking

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Receptionist – Be the First Smile Our Guests See!

Lakeside Health & Rehab | Richmond, VA

Full-Time | Day Shift Availability

Welcome to a Role That Makes a Difference!

Are you ready to be the face of our facility and create a warm, welcoming experience for everyone who walks through our doors? At Lakeside Health & Rehab, our receptionist plays a vital role in delivering exceptional customer service while supporting our team and residents each day.

If you are friendly, organized, and thrive in a fast-paced environment, we’d love to have you on our team!

Your Mission:

• Create a welcoming and professional front desk experience for visitors, residents, and staff
• Provide excellent customer service and ensure every interaction is positive
• Manage incoming calls and direct them appropriately
• Support administrative operations and daily office needs

Key Responsibilities:

• Greet visitors, residents, and families with warmth and professionalism
• Answer and manage a multi-line phone system, directing calls accurately
• Take and relay messages in a timely manner
• Provide general information and directions about the facility
• Assist with administrative tasks such as filing, copying, and supply management
• Help maintain a safe, organized, and welcoming front desk environment
• Support new employee orientation processes as needed
• Communicate effectively with team members across departments

What We’re Looking For:

• High school diploma or equivalent required
• Previous receptionist, customer service, or administrative experience preferred
• Strong communication and interpersonal skills
• Professional, friendly, and approachable demeanor
• Ability to multitask and stay organized in a fast-paced setting
• Basic computer skills (Microsoft Office experience a plus!)
• Reliable and team-oriented

Why Join Lakeside Health & Rehab?

• Competitive pay
• Full-time, stable schedule
• Supportive and team-oriented environment
• Opportunities for growth and advancement
• The chance to make a meaningful impact every day

Benefits Include:

• Competitive compensation
• Generous Paid Time Off (PTO)
• 401(k) retirement plan
• Daily Pay options
• Comprehensive health, dental, vision, and disability insurance
• Wellness programs and employee support resources
• Ongoing training and career development opportunities

Make Every Interaction Count

Join a team where your role truly matters. As the first impression of our facility, you help set the tone for compassion, professionalism, and care.

Equal Opportunity Employer Statement:

We are committed to maintaining a diverse and inclusive workplace. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, or promotion based on race, ethnicity, gender, gender identity, age, disability, or protected veteran status. We proudly support and encourage people with military experience (active, veterans, reservists, and National Guard) as well as military spouses to apply.