Receptionist

Great Clips; Pittsburgh (Allegheny County); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Flexible scheduling

401(k)

Health coverage

PTO

Job summary

Great Clips is seeking a friendly Receptionist to welcome customers and support stylists, helping ensure a smooth and welcoming salon experience. This role is ideal for a team player who enjoys helping people and staying organized while using basic technology.

Training is provided, and there are opportunities to grow within the salon. The position offers flexible scheduling, a 401(k) plan, health coverage, and paid time off in many locations, along with a supportive team environment and ongoing

Qualifications

• Friendly, professional approach to customer service.
• Strong communication and interpersonal skills.
• Ability to stay organized and manage multiple tasks.
• Reliability and a positive attitude.
• Comfort using basic technology and learning new systems.
• Team-first mindset and willingness to support salon operations.

Responsibilities

• Welcomes customers and assists stylists and salon management.
• Maintains front-desk responsibilities and keeps the salon clean and organized.
• Provides accurate wait times and helps manage guest flow.
• Supports salon operations and front desk processes.

Skills

Customer service

Communication

Organization

Team player

Technology proficiency

Tools

Great Clips App

Online Check-In

Job description

Join a locally owned Great Clips® salon team and help deliver a welcoming, comfortable salon experience. As a receptionist, you’ll be the first point of contact for customers and a key support for stylists and salon management throughout the day.

If you enjoy helping people, staying organized, and working as part of a team in an energetic, supportive salon environment, this could be a great fit.
**School by Day? Work at Great Clips!** Are you a cosmetology student looking for part-time work that fits around school? We’d love to hear from you!

Great Clips is looking for a dependable Receptionist to welcome customers, assist our stylists, and help create a great salon experience.

Flexible Scheduling + 401(k) + Health Coverage + PTO for All + A Great Team Environment.

*Build experience, earn money, and get connected to the salon industry!*

++Why you’ll love it here++

Great Clips salons give receptionists (aka salon coordinators) the structure and support to succeed in a customer-focused role:

• Great, reliable hourly wage
• Flexible scheduling with dependable retail hours
• A team environment where salon staff help each other succeed
• The opportunity to create positive connections with customers and teammates while supporting essential salon operations
• Clear processes and training for front-desk responsibilities
• Experience working in a professional salon setting
• Opportunities to grow into other roles within the salon, if desired
• Innovative salon technology, including Online Check-In and the Great Clips App

Employee offerings like medical benefits and paid time off (PTO) may be available at certain locations.

++What you bring to the team++

To join a Great Clips salon team as a receptionist, you’ll need:

• A friendly, professional approach to customer service
• Strong communication and interpersonal skills
• The ability to stay organized and manage multiple tasks
• Reliability and a positive attitude
• Comfort using basic technology and learning new systems
• A team-first mindset and willingness to support salon operations

No cosmetology or barber license is required for the receptionist position. However, it can be a great opportunity for individuals exploring a future career in the industry to gain salon experience while working toward licensure. Current cosmetology and barber students are encouraged to apply.

++Who we are++

As the world’s largest salon brand, with over 4,400 locally owned and operated salons across the U.S. and Canada, Great Clips combines strong brand recognition, marketing, and support with a close-knit, team-oriented culture. We’re passionate about cutting hair and providing great value for the whole family. Talented teams of skilled professionals, along with convenient hours and a great haircut experience, set us apart in our communities.

FAQ

• Q: Is this a customer-facing position?

A: Yes. As a receptionist, you are the first point of contact for customers and an important partner to the stylists. You are responsible for creating a comfortable, friendly, and professional environment by greeting customers warmly, keeping the salon clean and organized, providing accurate wait times, and helping manage the flow of guests.

• Q: Will I be expected to stand during my shift as a receptionist?

A: Yes. The receptionist role in Great Clips salons is an active, on-your-feet position. You should be prepared to stand for the majority of your shift while greeting customers, maintaining the front area, and staying engaged with the flow of the salon.

• Q: Do I need salon experience to apply?

A: No. Prior salon experience isn’t required. Training is provided, and customer service skills are most important.

• Q: What kind of training is provided for Receptionists?

A: Receptionists receive training on salon systems, customer service, and daily operations.

• Q: Are there opportunities to grow from Receptionist into other roles?

A: Yes. Some Receptionists choose to grow into stylist, leadership, or other salon roles over time, depending on licensure and interest.

All Great Clips® salons are independently owned and operated by third-party franchisees. Franchisees, not Great Clips, Inc., are responsible for all hiring and personnel matters at their individual salons.

Job Ref #: 2025-42728
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