Receptionist

Docs, Llc; Pineville (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Job summary

DOCS Dermatology Group in Pineville, NC is seeking a Medical Receptionist to greet patients, collect insurance information, schedule appointments, and support front desk operations.

You will work with physicians and staff to ensure smooth patient flow, manage payments, and maintain a safe, welcoming environment. High school diploma and basic medical terminology knowledge preferred.

Qualifications

• Knowledge of medical terminology is beneficial.
• Strong customer service and communication skills.
• Ability to learn new front-desk tasks and support team.
• Self-motivated to achieve patient care and service standards.

Responsibilities

• Answer multi-line phones and greet patients.
• Sign in/out patients and collect insurance information.
• Schedule appointments and manage front desk workflow.
• Collect balances and copays from patients.
• Provide guidance and support to patients as needed.
• Maintain a safe and healthy work environment with established procedures.

Skills

Medical terminology

Customer service

Multi-tasking

Education

High school diploma or equivalent

Job description

Company Overview
At DOCS Dermatology Group, we are not just one of the largest dermatology practices in the nation; we are a dedicated community passionate about skin health! With more than 200 providers across 20 practice brands and 100+ locations in 10states, we’ve been transforming the lives of our patients for more than 40 years. Our mission is clear: to prioritize our patients with outstanding medical, surgical, and cosmetic dermatology services, all delivered in a friendly, convenient, and compassionate environment.

Summary

Medical Receptionists directly interact with patients collecting and providing information concerning the patients’ medical care. Receptionists also work closely with other staff to ensure effective communication.

Job Responsibilities

• Answering multi-line phones


• Greeting patients and vendors


• Signing patients in and out, obtaining insurance information and any other necessary data


• Scheduling appointments on the phone and at checkout desks


• Collecting outstanding balances and copays


• Providing patients with support and guidance as needed


• Maintaining safe, secure and healthy work environment by establishing and following standards and procedures.


• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High School diploma or equivalent certificate


• Prior experience with medical terminology is a plus


• Ability to learn related center tasks and be of assistance to management and physicians


• Self-motivated to achieve the highest patient care and customer service standards

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status