Receptionist

Sprouts Farmers Market, Inc.; Phoenix (AZ); On-site; USD 28,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

15% store discount

401(k) with company match

Flexible schedules

Employee Assistance Program (EAP)

Job summary

Sprouts Farmers Market, Inc. is seeking a receptionist to answer calls, greet visitors, and route information within the corporate office. The role handles mail processing, basic clerical tasks, and supports departments by distributing documents and information efficiently.

The position requires a friendly demeanor, strong data entry skills, and proficiency with Word, Excel and Outlook. Flexible schedules and a focus on customer service are highlighted benefits.

Qualifications

• Requires high school diploma or equivalent and two years of data entry experience or an equivalent combination of education and experience.
• Excellent customer service skills and a friendly, positive attitude.
• High level of attention to detail.
• Ability to handle large incoming call volume.
• Ability to deal with irate or upset callers.
• Strong degree of accuracy and speed.
• High level of proficiency in Word, Excel and Outlook.

Responsibilities

• Operates telephone switchboard to answer, screen or forward calls, provide information, take messages, or schedule appointments.
• Greets persons entering the establishment and directs them to destinations.
• Transmits information or documents to customers using computer, mail, or facsimile machine.
• Provides information about the company, such as location of departments or stores, employees, or services.
• Collects, sorts, distributes, or prepares mail and deliveries.
• Processes and prepares memos, travel vouchers, or other documents.
• Receives payment and records receipts for services.
• Verifies postage and addresses for mail.
• Maintains records and prepares forms as needed.

Skills

Data entry

Customer service

Attention to detail

Call volume handling

Dealing with irate callers

Accuracy & speed

MS Word

MS Excel

MS Outlook

Education

High school diploma or equivalent

Tools

Word

Excel

Outlook

Job description

Overview

The Receptionist answers inquiries and provides information to the general public, customers, visitors, and other interested parties regarding activities conducted at the corporate office and the location of departments, offices, and employees within the organization. As directed or needed, will help prepare incoming and outgoing mail for distribution. Uses hand or mail handling machines to time stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.

Overview of Responsibilities

• - Operates telephone switchboard to answer, screen or forward calls, provide information, take messages, or schedule appointments
• - Greet persons entering the establishment, determine nature and purpose of visit, and direct or may escort them to specific destinations
• - Transmits information or documents to customers using computer, mail, or facsimile machine
• - Provides information about the company, such as location of departments or stores, employees within the organization, or services provided
• - Collects, sorts, distributes, or prepares mail, messages, or courier deliveries
• - Processes and prepares memos, correspondence, travel vouchers, or other documents
• - Receives payment and records receipts for services
• - Seals or open envelopes, by hand or by using machines
• - Affixes postage to packages or letters by hand, or stamp materials, using postage meters
• - Verifies that items are addressed correctly, marked with the proper postage, and in suitable condition for processing
• - Places incoming or outgoing letters or packages into sacks or bins based on destination or type, and place identifying tags on sacks or bins
• - Orders office supplies from company approved vendors.
• - Sorts and routes incoming mail, and collect outgoing mail, using carts as necessary
• - Weighs packages or letters to determine postage needed, using weighing scales and rate charts
• - Determines manner in which mail is to be sent, and prepares it for delivery to mailing facilities
• - Lifts and unloads containers of mail or parcels onto equipment for transportation
• - Wraps packages or bundles by hand, or by using tying machines

Qualifications

• - Requires high school diploma or equivalent, and two (2) years of data entry experience; or an acceptable combination of education and experience
• - Excellent customer service skills and friendly, positive attitude, outgoing and pleasant demeanor.
• - High level of attention to detail
• - Ability to handle large in-coming call volume
• - The ability to deal with irate or upset callers
• - Strong degree of accuracy and speed
• - High level of proficiency in Word, Excel and Outlook

Physical Requirements

• Most work is performed in a normal office environment
• Lift and carry materials weighing up to 20 pounds
• Operate a variety of standard office equipment including a computer, telephone, calculator, copy and fax machine requiring continuous and repetitive arm, hand and eye movement
• Travel to/from meetings and to various locations

Benefits

• Competitive pay
• Sick time plan that you can use to support you or your immediate families health
• Vacation accrual plan
• Opportunities for career growth
• 15% discount for you and one other family member in your household on all purchases made at Sprouts
• Flexible schedules
• Employee Assistance Program (EAP)
• 401(K) Retirement savings plan with a generous company match
• Company paid life insurance
• Contests and appreciation events throughout the year full of prizes, food and fun!

Eligibility requirements may apply for the following benefits:

• Bonus based on company and/or individual performance
• Affordable benefit coverage, including medical, dental and vision
• Health Savings Account with company match
• Pre-tax Flexible Spending Accounts for healthcare and dependent care
• Company paid short-term disability coverage
• Paid parental leave for both mothers and fathers
• Paid holidays

Get Paid Every Day!

Sprouts Farmers Market offers DailyPay - if you’re hired as an eligible employee, you’ll be able to transfer the money you’ve already earned at no extra cost, and get it the next business day, for free. We offer DailyPay so you don’t have to wait for payday to access the money you’ve already worked for. With DailyPay, you can see how much you’ve made every day and you can transfer your money any time before payday.

You can learn more by visiting https://www.dailypay.com/partners/sprouts-farmers-market/.

Why Sprouts

Grow with us!

If you have a passion for inspiring people and a flair for fresh food, consider applying for a job at Sprouts! With a focus on customer service, our neighborhood grocery stores offer high-quality, farm fresh produce, natural meats, plenty of scoop-your-own bulk goods and much more in a fun, friendly, old-fashioned farmer’s market setting. Come grow your career in healthy living with a fast-paced, rapidly growing company and teams that pride themselves on empowering others along their journey.

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties, responsibilities, and requirements. Sprouts’ management reserves the right to amend and change duties, responsibilities, and requirements to meet business and organizational needs as necessary.

Sprouts will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Chance in Hiring Ordinance.

California Residents: We collect information in accordance with California law, please see here for more information.