Receptionist

St-Croix-Hospice-; Mendota Heights (MN); On-site; USD 54,000 - 57,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Pet insurance

Disability and life insurance

Paid time off

401(k) retirement plans

Job summary

St. Croix Hospice is seeking a highly organized Receptionist to be the first point of contact for visitors, clients, and staff. You will support office operations, manage check-ins, calls, mail, supplies, and records, and provide friendly customer service with discretion and professionalism.

This role emphasizes strong communication, prioritization, and teamwork in a fast-paced environment, with opportunities to assist with meetings and events while maintaining a welcoming reception area.

Qualifications

• 3+ years of experience as a receptionist.
• Proficient in Microsoft Office Suite.
• Excellent organizational and multitasking abilities.
• High attention to detail and problem-solving skills.
• Ability to pass DHS background study.

Responsibilities

• Greet and assist visitors, manage check-ins, maintain reception area.
• Answer calls promptly and forward to correct person or extension.
• Manage mail, packages, and office supplies; maintain records.
• Provide clerical/administrative assistance on projects as needed.
• Deliver customer service, guidance, and information; handle inquiries.
• Coordinate time management and ensure smooth operation of reception.
• Assist with office coordination, equipment upkeep, and break room.
• Help with coffee, beverages, and catering for meetings.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Attention to detail

Discretion with sensitive information

Tools

Microsoft Office Suite

Job description

Work Where You Matter!At St. Croix Hospice we guide patients and families through the end-of-life journey. Through compassionate care, we focus on our patient’s quality of life, empowering them to make the most of their time with dignity, comfort and respect. If you are ready to be part of an extraordinary team of caregivers, then come work where you matter.Receptionist Position OverviewWe are seeking a highly organized and detail-oriented Receptionist to join our team. This role serves as the first point of contact for visitors, clients, and staff while providing administrative support to ensure efficient office operations.Essential Functions and SkillsFront Desk: Greet and assist visitors, manage check-ins, and maintain a professional reception area.Answer phone calls: Answer calls promptly, professionally and forwarding calls to the correct person or extensionManaging mail and packages: Handling incoming and outgoing mail and packagesMaintaining office supplies: Ordering supplies and working with maintenance.Maintaining records: Keeping office records up to datePerforming clerical tasks: Provides clerical or administrative assistance on special projects, as neededProviding customer service: Answering inquiries, giving instructions, solving problems, and providing advice and guidance.Time management: Prioritizing tasks, meeting deadlines, and ensuring the reception area runs smoothlyOffice Coordination: Maintain office & kitchen supplies; coordinate service requests and ensure office equipment is operational. General housekeeping of main entrance area & break room. Assist with making coffee throughout the morning and restocking beverages; load/unload dishwasher. Order food for meetings and/or events.Performs other duties as assigned.Requirements/Qualifications3+ years of experience as a receptionist.Proficient in Microsoft Office Suite.Professional demeanor and positive attitude.Detail oriented.Strong verbal and written communication skills.Excellent organizational and multitasking abilities.High attention to detail and problem-solving skills.Ability to handle sensitive information with discretion.Ability to pass DHS background study.Physical RequirementsThe physical requirements described are representative of those that must be met to successfully perform the essential responsibilities of this position. Reasonable accommodation may be madeAbility to routinely lift, carry and move materials weighing up to 40 pounds.The hourly base range for this role is $26-$27.00/hour. An employee’s actual annual salary will be based on but not limited to: geographic location, relevant education, applicable certifications, depth of experience, and special skillsets. The total compensation package for this position may also include the opportunity to participate in employee benefits including our medical/dental/vision/pet insurance, disability and life insurance, paid time off, and 401(k) retirement plans, subject to applicable plan terms, and/or eligibility for other compensation.