Receptionist

Brookdale Senior Living in; Lake Charles (LA); On-site; USD 1,929,000 - 2,480,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Associate assistance program

Employee discounts

Referral program

Earned wage access

ID theft protection

Pet insurance

Job summary

Brookdale Senior Living is seeking a Receptionist (Finance) in Lake Charles, LA. The role involves greeting visitors, directing calls, and supporting clerical tasks to keep the community running smoothly.

The position offers full-time and part-time options with benefits eligibility, competitive base pay, and opportunities for professional growth within a supportive healthcare environment.

Qualifications

• Excellent customer service and front-desk demeanor.
• Ability to answer, direct, and document phone calls clearly.
• Strong organization and multitasking abilities.
• Professional communication with residents, families, and staff.

Responsibilities

• Greet all visitors entering the community and direct them appropriately.
• Answer/direct phone calls and route to the proper residents or staff.
• Sort, deliver, and collect mail; maintain visitor logs and basic clerical tasks.
• Assist in responding to resident emergencies following community protocol.

Skills

Customer service

Phone etiquette

Organizational skills

Communication

Microsoft Office

Tools

Microsoft Office

Job description

Receptionist (Finance)

Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity

Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.

Part and Full Time Benefits Eligibility

• Medical, Dental, Vision insurance
• 401(k)
• Associate assistance program
• Employee discounts
• Referral program
• Early access to earned wages for hourly associates (outside of CA)
• Optional voluntary benefits including ID theft protection and pet insurance

Full Time Only Benefits Eligibility

• Paid Time Off
• Paid holidays
• Company provided life insurance
• Adoption benefit
• Disability (short and long term)
• Flexible Spending Accounts
• Health Savings Account
• Optional life and dependent life insurance
• Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
• Tuition reimbursement

Base pay in range will be determined by applicant's skills and experience. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.

Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

The application window is anticipated to close within 30 days of the date of the posting.What it takes to be a Receptionist at Brookdale:

Receptionists greet all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff. Our Receptionists sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs. You may also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.

• Greets all visitors entering the community, answer questions, ensure visitors sign guest sheets, and answer/direct phone calls to the proper residents and staff.
• Sort, deliver and collect incoming/outgoing community and resident mail, and may be asked to do basic office/clerical functions, and maintain visitor logs.
• May also respond to resident emergencies by calling appropriate internal and external parties based on community protocol.

Brookdale is an equal opportunity employer and a drug-free workplace.