Receptionist

Sonepar USA, Inc.; La Porte (TX); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Healthcare plans

Dental & vision

Paid time off

Paid parental leave

401(k) retirement savings with company

Professional and personal development

Opportunity to become a shareholder

Employer-paid disability

Employer-paid life insurance

Wellness program

Gym reimbursement

Employee Referral Program

Employee Assistance Program (EAP)

Tuition reimbursement

Earned wage access

Job summary

Summit Electric Supply in Texas is seeking a Receptionist to join our team. You will be the first point of contact for customers and guests, handling multi-line phones, greeting visitors, and directing calls to the appropriate departments.

This role requires a high school diploma, strong customer service skills, and excellent written and verbal communication. You will support with billing tasks, mail, and office supplies, ensuring a neat, welcoming reception area during regular business hours.

Qualifications

• High school diploma or equivalent.
• Strong customer service orientation.
• Excellent interpersonal and written and oral communication skills.
• Time management - ability to organize and manage multiple priorities.
• Flexibility - ability to adapt to change.

Responsibilities

• Primarily responsible for answering multiple phone lines
• Communicates with guests and customers in a professional and courteous manner
• Greets and welcomes guests
• Directing calls and guests to various departments and personnel as appropriate
• Supports with billing, auditing, sorting and filing of tickets
• Assists with mail and ordering of supplies
• Prepare daily bank deposits
• Ensures foyer and corresponding offices are neat, clean and well stocked at all times
• Performs other related duties as assigned and as necessary depending on the location

Skills

Customer service

Phone system experience

Interpersonal communication

Multitasking

Microsoft Office

Education

High school diploma or equivalent

Tools

VistaPoint Console

Office equipment

Job description

There's a Place for You at Summit Electric Supply.

A career at Summit Electric Supply is more than a job. You're investing in a brighter, more sustainable future together and joining a team that makes a real difference for our customers. Summit Electric Supply offers electrical products and services to contractors. If it helps bring electricity to an office, home, factory, or other building - you can find it here. We operate throughout Arizona, New Mexico, Texas, and Louisiana and are part of the Sonepar group, the world's #1 electrical distributor with over 45,000 associates around the globe.

Being "Powered by Difference" means we respect and value diverse perspectives. Within Summit Electric Supply we offer a supportive culture and great benefits, and as part of the larger Sonepar group, we can offer exciting opportunities to grow your career.

Title: Receptionist

Effective date:

05/30/2024

Reports to:

Operations Manager

Customers served:

External - All Summit customers, vendors, manufacturer's representatives, suppliers, guests, and any other members of the public. Internal - Any member of the Summit team

Role Summary

• Primarily responsible for answering multiple phone lines
• Communicates with guests and customers in a professional and courteous manner
• Greets and welcomes guests
• Directing calls and guests to various departments andpersonnel as appropriate
• Supports with billing, auditing, sorting and filing of tickets
• Assists with mail and ordering of supplies
• Prepare daily bank deposits
• Ensures foyer and corresponding offices are neat, clean and well stocked at all times
• Performs other related duties as assigned and as necessary depending on the location

Essential Qualifications and Experience

• Strong customer service orientation
• Excellent interpersonal and communication skills, both oral and written
• Time management - strong ability to organize and manage multiple priorities
• Flexibility - ability to effectively adapt to change
• High school diploma or equivalent

Beneficial Skills and Experience

• Previous receptionist experience with handling multi-line phone systems
• Experience with Vistapoint Console
• Experience working with office machines such as faxes, copiers and other general equipment
• Ability to perform duties with minimal supervision or guidance
• Experience with Microsoft Office suite
• Bilingual

Physical Challenges

• Consistently sitting for many hours at a time.
• Minimal physical effort
• Regular use of keyboard
• Ability to climb stairs
• Majority of job is located inside office setting, during regular business hours of operation

Reporting to the position:

No direct reports

Please note: This job description provides a summary of key responsibilities of this position, but it is not an inclusive list of all duties associated with this position. Also, the existence of this job description does not in any way negate Summit's "at will" employment status. The president of Summit Electric Supply may change or eliminate this job description at any time upon giving notice to the associate services director.

FLSA Status: Non-Exempt

What We Offer You

We offer great family-friendly benefits to full-time associates:

• Healthcare plans
• Dental & vision
• Paid time off
• Paid parental leave
• 401(k) retirement savings with company match
• Professional and personal development programs
• Opportunity to become a shareholder

• Employer-paid short- and long-term disability
• Employer-paid life insurance for spouse and dependents
• Robust wellness program
• Gym reimbursement
• Employee Referral Program
• Employee Assistance Program (EAP)

Summit Electric Supply offers tuition reimbursement, and earned wage access.

We're proud to be a military-friendly company, and our many employee resource groups (ERGs) help you make connections and feel supported.

Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or .