Receptionist

CARE CONCERN GROUP LIMITED; Florida; On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Paid DBS

Pension

Uniform provided

5.6 weeks annual leave

Job summary

Sandmere Care Home in Margate is seeking a Receptionist to be the warm, professional first point of contact for residents, visitors and staff. This front-of-house role relies on clear communication, organisational skills and a welcoming demeanor.

You will manage enquiries, greet visitors and support day-to-day administrative tasks, helping to maintain efficient systems and a smooth, well‑run environment across the home.

Qualifications

• Friendly, professional and approachable demeanor.
• Excellent communication and interpersonal skills.
• Strong organisational and administrative abilities.
• Proficient IT skills including Microsoft Office and email systems.
• Ability to manage multiple tasks and priorities.
• Reliable and positive attitude.

Responsibilities

• Be the warm, professional first point of contact for residents, visitors and staff.
• Manage incoming enquiries, greet visitors and support day-to-day admin tasks.
• Ensure information is handled accurately and efficiently and support the wider team.
• Contribute to a well organised service and smooth running of the home.

Skills

Friendly demeanor

Communication

Interpersonal skills

Organisational skills

IT skills

Multitasking

Reliability

Tools

Microsoft Office

Email systems

Job description

A purpose-built care home located in the heart of the Margate community in Kent. Our 68-bed luxury service provides exceptional levels of Residential Care, Nursing Care, Dementia Care, and Respite Care

• £12.97 per hour
• Paid DBS, pension, uniform provided
• 5.6 weeks annual leave (based on a full time contract)

Role Overview

As Receptionist, you will be the first point of contact for the home, creating a warm, professional and welcoming environment for residents, visitors and team members. This is a key front of house role where your communication, organisation and people skills will shape first impressions and daily experience.

You will manage incoming enquiries, greet visitors and support day to day administrative tasks, ensuring information is handled accurately and efficiently. Supporting the wider team, you will help maintain organised systems and contribute to the smooth running of the home.

Working closely with the Business Administrator and management team, you will play an important role in delivering a responsive, professional and well organised service.

What We Are Looking For

• A friendly, professional and approachable manner
• Excellent communication and interpersonal skills
• Strong organisational and administrative skills
• Good IT skills including Microsoft Office and email systems
• Ability to manage multiple tasks and prioritise effectively
• A reliable and positive approach

About us

Sandmere Care Home is part of Care Concern Group, a family owned, market leading care provider with a strong and growing presence across the United Kingdom. We are committed to delivering high quality care and developing supportive, rewarding workplaces where our teams can thrive.

Our five core values

Trust|Respect|Passion|Kindness|Inclusivity are at the heart of everything we do, shaping the care we deliver and the environments we create. If you share these values and want to build or develop your career in care, we would love to hear from you.