Receptionist

Milan Laser; Dubuque (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Paid time off

Free laser hair removal for you

Closed on 7 Major Holidays

401k with company match

Career advancement opportunities

Job summary

Milan Laser Hair Removal in Dubuque is hiring a full-time Sales Receptionist to join our dynamic clinic team. You will welcome clients, manage calls, schedule appointments, and support medical staff while helping drive monthly sales goals.

This role requires strong communication, reliability, and the ability to work weekends. We offer comprehensive benefits, training, and opportunities for career advancement, plus exposure to a fast-growing national aesthetics brand.

Qualifications

• Administrative and/or sales experience required or preferred.
• Exceptional communication skills, both written and verbal.
• Ability to take initiative and work independently.
• Ability to maintain highly confidential information.
• Proficiency with computers and sales software.
• Willingness to work 40 hours per week, including weekends/evenings.

Responsibilities

• Answer incoming calls, schedule and confirm appointments, and maintain client records.
• Engage with clients to promote collaboration and drive sales growth.
• Enhance each client's experience by building a personal connection.
• Cultivate lasting relationships and welcome ongoing engagement.
• Assist medical staff with maintaining treatment rooms.
• Perform additional clinic operational tasks as needed.
• Support the clinic team in achieving monthly sales goals.

Skills

Administrative experience

Sales experience

Exceptional communication

Initiative

Teamwork

Confidentiality

Computer & sales software

Aesthetics industry passion

40-hour availability

Education

High school diploma

Job description

About Milan Laser Hair Removal

Milan Laser Hair Removal is one of the nation’s premier laser hair removal providers. That’s because we only use top of the line lasers, and all our treatments are performed by licensed medical professionals. Additionally, we guarantee our clients results for life with our exclusive Unlimited Package™. With 400+ locations throughout 38+ states and plans to expand into a national brand, this is a very exciting time to join the Milan Team!

Status:

Full-Time

Clinic Hours:

Mon-Thur 8:30am-6pm, Fri-Sat 7:30am-5pm

Position Summary:

With our continued growth and success, we are excited to hire a full-time Sales Receptionist to be a part of our dynamic team in Dubuque, VA. As the Sales Receptionist, you will engage with clients to enhance their satisfaction and build lasting relationships throughout their experience with Milan. Oversee all administrative and front desk operations, which include answering incoming calls and scheduling appointments. Assist medical staff with the maintenance of treatment rooms. Collaborate with the clinic team to achieve monthly sales goals. Complete clinic operational tasks on time.

Some things our Client Sales Receptionist love about working at Milan:

• Free Laser Hair Removal
• Bonuses Awarded Every Month
• Strong Company-led Lead Generation
• Comprehensive Benefits

Responsibilities:

Client Experience & Sales:

• Actively engage with the clinic team to promote a culture of collaboration and drive sales growth.
• Enhance each client's experience by establishing a personal connection, ensuring their satisfaction at every interaction.
• Cultivate and nurture lasting relationships throughout their journey, creating a welcoming and supportive environment that encourages ongoing engagement and loyalty.
• Additionally, initiate conversations with clients about upsell opportunities and gather their feedback through reviews.

Operational Support:

• Efficiently complete clinic operational tasks with minimal direction.
• Answer incoming phone calls, schedule and confirm appointments, communicate with clients, and maintain and update client records.
• Assist with cleaning the treatment rooms and help clients to their rooms.

Other Duties:

• Perform additional tasks, duties, and responsibilities as needed or assigned by leadership to support departmental and organizational objectives

Requirements:

• High school diploma or equivalent (e.g., GED) required
• Administrative and/or sales experience preferred
• Exceptional communication skills, both written and verbal required
• Ability to demonstrate initiative and work independently required
• Works well in a team environment required
• Ability to maintain highly confidential information required
• Ability to use a computer and sales software required
• Ability to display a passion for the aesthetics industry required
• Willingness to work 40 hours per week, including weekends and evenings as needed by the business required

Benefits Include:

• Medical, dental, vision, disability and life insurance within 30 days
• Paid time off starting immediately
• Free laser hair removal for you and your spouse or legal partner
• Closed on 7 Major Holidays
• 401k retirement plan with vested employer match
• Career advancement opportunities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Other duties may be assigned.

We are deeply committed to attracting talented team members in the US from all backgrounds regardless of race, age, gender, ethnicity, religion, sexual orientation, disability status, or nationality. However, at this time, we are not sponsoring any Visas.

Equal Opportunity Employer