Receptionist

Summertree Animal & Bird Clinic; Dallas (TX); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employee Assistance Program (EAP)

401k retirement plan

Life Insurance

Disability coverage

Discounted pet care

Teladoc access

Job summary

Summertree Animal & Bird Clinic in Dallas, TX is seeking a friendly Receptionist who will manage a multi-line phone system, greet clients with a compassionate approach, and support seamless care coordination. You will handle medical records, appointments, and payments while promoting preventative care and hospital services.

The role emphasizes empathy, organization, and teamwork in a fast-paced veterinary setting, with opportunities for growth within a network that supports professional

Qualifications

• Passion for excellent customer service and love for animals.
• Exceptional communication skills under pressure.
• Strong organizational and multitasking abilities in a fast-paced setting.
• Team-player with ability to work independently.
• Veterinary experience preferred; strong customer service essential.
• Available Monday–Friday with rotating Saturdays.

Responsibilities

• Be the Director of First Impressions: manage a multi-line phone system, greet clients warmly, reflect compassionate care.
• Ensure Seamless Care Coordination: maintain medical records, manage appointments, handle payments; keep operations smooth.
• Advocate for Pet Health: educate clients on preventive care and hospital services to ensure quality care.
• Embody Compassion and Empathy: provide a calming, respectful presence for clients and patients.

Skills

Customer service

Communication

Organization

Multitasking

Teamwork

Veterinary experience

Availability

Job description

When you join Summertree Animal & Bird Clinic in Dallas, TX, you are partnering with a practice committed to comprehensive care for animals of all sizes and species—whether they are covered in fur, feathers, or scales. Since 1980, we have built a reputation for trust and excellence, reflected in our outstanding 4.7-star community rating on Google. We are a full-service veterinary clinic specializing in wellness, surgery, and urgent care, and we pride ourselves on being a trusted partner in pet healthcare. If you are looking for an opportunity where your passion for medicine is supported across a diverse case mix, this is where you can do your best work.As a valued teammate, you join a supportive, collaborative environment where professional development is paramount. We believe in providing the resources necessary for every individual to achieve their career goals. This practice is supported by a robust network that ensures access to mentorship, internal specialty consultations, and continuing education programs designed to help you succeed. We cultivate a culture that promotes leadership growth and provides structured pathways, ensuring you have the ability to move into credentialed technician roles or supervisory positions.Medically, you will be joining a clinic dedicated to providing advanced care, not just routine wellness. Our services encompass a wide range of sophisticated procedures, including comprehensive surgical options, advanced diagnostics, and critical urgent care services. We are known for our specialized ability to treat exotic pets alongside small animals, offering a truly diverse case load that keeps your skills sharp. This focus on advanced medicine ensures that we are always providing the highest standard of care to the Dallas community.Located in Dallas, Texas, you gain access to a vibrant, rapidly growing metropolitan area known for its world-class dining, robust arts district, and endless entertainment options. Dallas offers big-city opportunities without losing the welcoming Southern feel. Whether you prefer exploring new parks, catching a professional sporting event, or engaging in the rich cultural scene, Dallas provides an exceptional backdrop for your personal life. Join us and experience the dynamic blend of professional opportunity and quality of life that the great state of Texas has to offer.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast-paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Veterinary experience is preferred and strong customer service skills is required.
• Available to work Monday through Friday and rotating Saturdays.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

A competitive hourly rate or salary based on your experience and role.

We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.

Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

Join a nationwide community of over 20,000 veterinary professionals who share a passion for collaboration, career growth, and sharing best practices.

Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper-local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace," ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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