Receptionist

Together Women's Health; Clinton Charter Township (MI); On-site; USD 38,000 - 46,000; Full time

Benefits offered by this job

Health Care Plan

Retirement Plan

Life Insurance

Paid Time Off

Short-Term Disability

Long-Term Disability

Job summary

Together Women's Health is seeking a full-time Receptionist for Comprehensive Woman's Care to warmly greet patients and support front-desk operations. You will schedule appointments, collect insurance details, and use the EHR to register visits, ensuring a smooth flow for physicians, CNMs, and diagnostic staff.

Experience in a medical setting is preferred; Athena familiarity is encouraged. You must be able to travel between three practice locations to cover vacations, sick leave, and staffing

Qualifications

• Experience in a medical setting is preferred.
• 1 year previous medical office experience preferred.
• New graduates from a receptionist program welcome.
• Strong communication skills both oral and written.
• Must be detailed oriented and able to multitask.
• Must have reliable transportation.
• Previous experience with insurance verification is required.
• Must be able to travel between three locations as needed.

Responsibilities

• Greet every patient with a smile and provide a warm welcome.
• Collect and update patients' insurance information accurately.
• Use the EHR system to register visits and facilitate patient flow with providers.
• Assist with scheduling future appointments and providing referral information.
• Verify insurance eligibility to support timely billing.
• Collect co-pays and deductibles according to billing policies.
• Answer the appointment line and manage the email appointment request system.
• Schedule appointments at office sites and/or diagnostic departments.

Skills

Customer service

Phone etiquette

EHR systems

Insurance verification

Scheduling

Multitasking

Communication skills

Attention to detail

Tools

Athena

Electronic Health Record (EHR)

Job description

Comprehensive Woman's Care, a Partner Practice of Together Women's Health, is seeking a full-time Receptionist to join their growing team.

The Receptionist is a brand ambassador and is responsible for providing a warm welcome to every patient, every time. This role must provide outstanding customer service to each patient either on the phone or in person. The Receptionist is also responsible for greeting patients, scheduling future appointments, and utilizing the Electronic Health Record system in a professional and efficient manner.

Must be able and willing to travel between all three practice locations as needed to provide coverage for vacations, sick leave, and other staffing needs.

Applicants with Athena experience are encouraged to apply.

• Greeting every patient with a smile
• Completing and updating patients' insurance information with accuracy and efficiency
• Utilizes the Electronic Health Record system to complete the registration process and facilitate the patients' visit with their Physician, Certified Nurse Midwife and /or the diagnostic technician
• Complete the check out process by assisting the patients with scheduling future appointments & providing referral information as directed by the providers
• Verifying insurance eligibility to ensure timely billing to a third party vendor
• Collect co-pays and deductibles as directed by the billing policies
• Answer the appointment line and check the Email appointment request system
• Schedule appointments for the patients at one of office sites and / or diagnostic departments
• Must have a strong commitment to providing exceptional service and ensuring each patient's encounter with our practice is professional, warm and caring and has met their needs. Experience in a medical setting preferred. New graduates from a receptionist program welcome.
• Strong customer service skills with the ability to provide a professional, welcoming, and positive experience for patients and visitors
• 1 year previous medical office experience preferred
• Must have reliable transportation
• Previous experience working Electronic Health Record (EHR) system is required
• Previous experience with insurance verification is required
• Strong communication skills both oral and written
• Must be detailed orientated and have the ability to multitask

Why Together Women’s Health (TWH)?

Because we do things a bit differently here. We’re a rapidly growing network of OBGYN private practice groups, and while it’s important to know what we are, it’s more important to know what drives us - our mission to improve the lives of our healthcare partners and their patients. Our actions speak louder than those words. We invest in our talented teams and our connection to our core values last longer than a quick glance through the employee handbook - we live them every day! TWH is a place where careers thrive for those who believe the right team can achieve anything.

What’s in it for you?

• Health Care Plan (medical, dental & vision)
• Retirement Plan with a generous company match
• Life Insurance
• Paid Time Off (because we work hard and play hard)
• Short-Term (at no cost to you)
• Long-Term Disability
• not to mention a team of smart, passionate and friendly people.

Together Women’s Health (TWH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.