Receptionist

Safran Federal Systems; City of Rochester (NY); On-site; USD 35,000 - 52,000; Full time

Benefits offered by this job

Annual bonus

Health insurance

Dental insurance

Vision insurance

HSA/FSA

Paid time off

401k retirement plan

Gym membership

Tuition reimbursement

Career development

Flexible working

Great work environment

Job summary

Safran Federal Systems in Rochester, NY seeks a Receptionist to deliver exceptional front-desk support and create a welcoming environment for visitors and callers.

You will greet guests, answer phones, direct inquiries, manage mail, and perform light clerical tasks while maintaining confidentiality and high attention to detail. The role emphasizes strong communication and customer service in a defense-focused technology company.

Qualifications

• Associates Degree preferred but experience considered in lieu of degree with a minimum of four (4+) years of related experience
• Excellent communication, interpersonal, and customer service skills
• Proficiency in Microsoft Office with expertise in Microsoft PowerPoint
• Attention to detail
• Ability to maintain confidentiality and handle sensitive information

Responsibilities

• Greets and registers visitors, informs employees of the visitor's arrival, and directs visitors to appropriate meeting room.
• Answers and transfers phone calls, or relays messages. Answers general questions from visitors and employees, triaging as necessary.
• Collects and distributes mail.
• May perform occasional clerical duties, such as data entry, filing, or photocopying.
• Additional, related tasks, as assigned.What You Bring to Safran Federal Systems:

Skills

Excellent communication

Interpersonal skills

Customer service

Microsoft Office

PowerPoint

Confidentiality

Education

Associates Degree preferred

Tools

Microsoft Office

PowerPoint

Job description

The Opportunity: The Receptionist is responsible for providing exceptional support and welcoming impression to all visitors and callers.

Our Technology: Safran Federal Systems provides Resilient PNT solutions and custom engineering services to U.S. Government agencies, defense organizations, and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies.

How I will Contribute:

• Greets and registers visitors, informs employees of the visitor's arrival, and directs visitors to appropriate meeting room.
• Answers and transfers phone calls, or relays messages. Answers general questions from visitors and employees, triaging as necessary.
• Collects and distributes mail.
• May perform occasional clerical duties, such as data entry, filing, or photocopying.
• Additional, related tasks, as assigned.What You Bring to Safran Federal Systems:
• Associates Degree preferred but experience considered in lieu of degree with a minimum of four (4+) years of related experience
• Excellent communication, interpersonal, and customer service skills
• Proficiency in Microsoft Office with expertise in Microsoft PowerPoint
• Attention to detail
• Ability to maintain confidentiality and handle sensitive information

Some Of The Good Stuff

• Annual Bonus Opportunity
• Medical, Dental, Vision, Health Savings Account, Flexible Spending Account
• Paid Time Off
• 401k Retirement Program
• Gym Membership Reimbursement
• Tuition Reimbursement Program
• Employee Career Development
• Flexible working arrangements
• Great work environment
• About Safran Federal Systems:Safran Federal Systems has been awarded as a Winner of the USA Today and Rochester Metro Area Top Workplaces 2026 Award.

In 2022, Safran acquired Orolia, now Safran Trusted 4D, the world leader in Resilient PNT. At the intersection of critical infrastructure and national defense, Safran Trusted 4D solutions govern and protect the integrity of systems that shape the world. In early 2019, Safran Federal Systems spun off as a separate entity from its parent company Orolia, with the mission of providing resilient Positioning, Navigation and Timing (PNT) solutions and custom engineering services to U.S. Government agencies, U.S. Defense organizations, and their contractors.

In August of 2019, Safran Federal Systems acquired Talen-X, a U.S. company specializing in advanced GNSS (Global Navigation Satellite System) Simulation solutions and Interference, Detection, and Mitigation (IDM) technologies. Talen-X's portfolio was an ideal fit and has helped to enhance Safran FS's overall offerings. The acquisition enabled Talen- X's existing resources, operations and capabilities to be scaled and accelerated to better support the warfighter. Read the press release here.

Safran Federal Systems operates as a proxy-regulated company, Free of Foreign Ownership, Control, or Influence (FOCI). As such, Safran FS Defense & Security is approved to work on the full spectrum of U.S. Government classified and unclassified projects and is positioned to support strategic partnerships in the development of key PNT technologies for the defense market.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Please note this description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.