Receptionist

Upstate Services Group; City of Cortland (NY); In loco; USD 18.000 - 26.000; Part-time

Vantaggi offerti da questo lavoro

Professional Growth

Weekly Pay

Paid Time Off

Health insurance

401(k)

Innovative Training Programs

Descrizione del lavoro

Upstate Services Group is looking for a part-time Receptionist in Cortland, NY. The role involves welcoming visitors, answering inquiries, and managing the reception area. With duties ranging from handling phone calls to managing mail, the Receptionist plays a vital role in client and staff communications.

This position offers $16 per hour, with flexible working hours between 8am-2pm or 2pm-8pm. Additional benefits include health insurance and paid time off.

Competenze

• Experience with hospitality, seniors, health care and service delivery preferred.
• Strong communication skills are required.
• Ability to work well with others in a fast-paced dynamic environment.

Mansioni

• Greeting and assisting visitors, residents, and family members.
• Handling incoming phone calls and managing inquiries.
• Managing sign-in and sign-out process for visitors.
• Receiving, sorting, and distributing incoming mail and packages.
• Being prepared to handle emergency situations.
• Communicating with nursing home staff for effective coordination.
• Keeping the reception area clean and organized.
• Handling difficult or upset visitors professionally.
• Ensuring compliance with nursing home policies and regulations.
• Assisting new employees or volunteers with orientation.

Conoscenze

Customer Service/Hospitality

Strong communication

Hospitality experience

Ability to work in dynamic environment

Descrizione del lavoro

Part Time with E/O/W

$16/HR

12-24 hours a week

8am-2pm or 2pm-8pm

Position Overview:

We are currently seeking a Receptionist to welcome visitors, residents, and family members with a friendly and helpful attitude. The Receptionist provides information about the facility’s services, visiting hours, and relevant policies

Receptionist Responsibilities Include:

• Greeting and Assisting Visitors: Welcoming visitors, residents, and family members with a friendly and helpful attitude. Providing information about the nursing home’s services, visiting hours, and relevant policies.
• Answering Phones and Managing Inquiries: Handling incoming phone calls, taking messages, and directing calls to the appropriate staff members or departments. Addressing inquiries about the facility, resident status, and general information.
• Check-in and Check-out Procedures: Managing the sign-in and sign-out process for visitors, ensuring they follow the established protocols.
• Mail and Package Handling: Receiving, sorting, and distributing incoming mail and packages. Arranging outgoing mail and packages for pickup or delivery.
• Emergency Response: Being prepared to handle emergency situations, such as contacting emergency services or notifying appropriate staff in case of an emergency or security concern.
• Coordinating with Staff and Residents: Communicating with nursing home staff, including nurses, caregivers, and administrators, to ensure effective coordination of activities and information.
• Maintaining Reception Area: Keeping the reception area clean, organized, and presentable. Ensuring that reading materials and other amenities for visitors are readily available.
• Crisis Management: Being prepared to handle difficult or upset visitors in a professional and empathetic manner.
• Adherence to Policies and Regulations: Ensuring compliance with nursing home policies, safety guidelines, and relevant regulations.
• Training and Orientation: Assisting new employees or volunteers with orientation to the nursing home and explaining receptionist procedures and protocols.

Receptionist's Skills & Qualifications:

• Experience with hospitality, seniors, health care and service delivery preferred.
• Customer Service/Hospitality background preferred.
• Strong communication skills required.
• Ability to work well with others in a fast-paced dynamic environment.

What you can expect from us:

• Professional Growth & Stability
• Weekly Pay
• Paid Time Off (PTO)
• Health insurance (Health, Vision, Dental)
• 401(k)
• Innovative Training Programs & much more!