Receptionist

Genesis HealthCare, Inc.; Carlisle (Cumberland County); On-site; USD 20,664 - 24,796; Full time

Benefits offered by this job

Health insurance

401K

Paid Time Off

On-Demand Pay

Employee Assistance Program

Telehealth

Job summary

Genesis HealthCare, Inc. is seeking a receptionist for our Carlisle nursing center to be the first point of contact for patients, families and visitors. You will answer calls, greet guests, and help coordinate mail and front-desk duties.

The role requires a high school diploma, strong English communication, and proficiency with Google Workspace. Excellent customer service is expected as you support a welcoming, organized environment.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand English to ensure safety and well-being of patients and visitors.
• Excellent communication skills are required.
• Must be proficient with Google Docs, Sheets, Slides.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Skills

Excellent communication

English proficiency

Google Docs

Google Sheets

Google Slides

Education

High school diploma or equivalent

Tools

Google Docs

Google Sheets

Google Slides

Job description

Overview

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long-term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you're an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well-being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

• Bring your administrative skills and winning personality to our nursing center. As a receptionist, you directly impact the nursing center reputation being the first person that a patient/resident, family member, candidate or client interacts with at the nursing center.
• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and performs other clerical duties as assigned.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak and understand the English language to ensure the safety and well-being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google; Docs, Sheets, Slides.

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company-paid life insurance, 401K, Paid Time Off
• Free 24/7 virtual health care provided by licensed doctors for all Anthem medically-enrolled employees and their immediate family members
• On-Demand Pay Program that allows for instant access to a portion of the money you’ve already earned
• Pet Insurance
• Term and Whole Life Insurance
• Short-term Disability
• Hospital Indemnity
• Personal Accident
• Critical Illness
• Cancer Coverage
• Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range

USD $15.00 - USD $18.00 /Hr.