Receptionist

Access Medical Clinic; Bono (AR); On-site; USD 32,000 - 42,000; Full time

Job summary

Access Medical Clinic is seeking a Medical Receptionist to greet patients, schedule appointments, and manage check-in/check-out with professionalism. The role supports communication between patients, providers, and staff while handling payments and confidentiality.

Requirements include a high school diploma and experience in a fast-paced environment; EMR experience is preferred, with strong multitasking and computer skills to maintain smooth front desk operations.

Qualifications

• Must have customer-focused approach.
• Ability to multitask in a fast-paced environment.
• Strong organizational skills and computer literacy.

Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage scheduling and verify patient information.
• Answer and route phone calls with courtesy and accuracy.
• Process patient payments (cash, card) and deposits.
• Maintain lobby flow and ensure positive patient experience.
• Assist with administrative tasks and supplies.

Skills

Customer service

Multitasking

Organizational skills

Computer skills

Education

High school diploma

Tools

EMR system

Billing software

Job description

Description

The Medical Receptionist creates a welcoming, effortless experience for every patient. You’ll greet visitors, manage appointments, handle phone calls, and oversee check in and check out with professionalism and efficiency. In this role, you help keep things running smoothly and support seamless communication between patients, providers, and staff.

Benefits

• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off and company holidays
• Vision insurance

Key Responsibilities

• Greet and check in/out patients professionally and efficiently.
• Manage patient scheduling, verify insurance, and update EMR records.
• Answer and route phone calls with courtesy.
• Collect and process patient payments, including cash, credit card, and deposits.
• Maintain patient lobby flow and ensure a positive experience.
• Order office supplies and assist with administrative tasks.
• Uphold HIPAA and confidentiality standards.
• Support outreach, enrollment initiatives, and weekly reporting.
• Other duties as assigned.

Requirements

• High school diploma.
• Experience in a fast paced, high volume environment.
• Medical office or EMR experience preferrd.
• Strong multitasking, organizational, and computer skills.
• Customer service background.
• Valid driver’s license, auto insurance, and ability to travel.