Receptionist

Farrell Animal Hospital; Arlington (TX); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k retirement

Life Insurance

Disability coverage

Employee Assistance Program

Pet care discounts

Teladoc access

Job summary

Farrell Animal Hospital in Arlington, TX is seeking a dedicated receptionist to join our AAHA-accredited team and help us deliver compassionate pet care.

You will greet clients, manage a multi-line phone system, schedule appointments, and handle financial transactions while upholding our standards of exceptional customer service and teamwork.

Qualifications

• Veterinary experience is required.
• Experience with veterinary software is preferred.
• Excellent customer service and communication.
• Strong organizational and multitasking abilities.
• Available during operating hours: Mon-Fri 7:00–6:30 and Sat 8:00–12:00.

Responsibilities

• Be the Director of First Impressions by greeting clients and managing calls.
• Coordinate care by maintaining medical records, schedules, and transactions.
• Educate clients on services to support pet wellness.
• Provide a compassionate, empathetic presence for clients and their pets.

Skills

Customer service

Love for animals

Communication skills

Multitasking

Vet software

Punctuality

Tools

Practice management software

Job description

Farrell Animal Hospital in Arlington, TX, is seeking dedicated veterinary professionals who are ready to make a significant impact on pet healthcare. Our mission is centered on providing superior medical care and strengthening the pet-family bond through compassionate service and client education. We are proud to hold American Animal Hospital Association (AAHA) accreditation, a benchmark achieved by only 15% of hospitals nationwide, demonstrating our unwavering commitment to the highest standards in surgery, patient care, and diagnostics. This focus on excellence is reflected in our excellent 4.9-star Google rating, showing the deep trust the Arlington community places in us. If you are committed to quality and ready to do your best work, this is where you belong.As an independently owned and locally operated practice, we are united with the Independent Veterinary Practitioners Association (IVPA), focusing on quality and shaping the future of animal health care. Since 1947, Farrell Animal Hospital has established a deep history in the Arlington community, built on a foundation of experienced leadership and comprehensive care. You will join a dedicated group of teammates committed to exceptional customer service and preventative medicine. We believe that by fostering an environment of compassionate care, our teammates have the stability and support necessary to succeed professionally every day.Quality medicine is the core of our practice. Our AAHA accreditation means you will practice in a facility that regularly meets or exceeds strict standards covering every aspect of hospital operation, including diagnostic imaging, anesthesiology, and emergency services. We offer a robust spectrum of small animal services, including Wellness and Prevention, Advanced Care, Testing and Diagnostics, Urgent Care, and comprehensive Surgical Procedures. You will have the opportunity to utilize these resources to provide the best possible outcomes for every patient that walks through our door.Arlington, Texas, provides a fantastic setting for both your personal and professional life. Located conveniently within the dynamic Dallas-Fort Worth metroplex, you will benefit from the history and long-standing roots of the Farrell Animal Hospital, which has been part of this community since 1947. This is a region known for its growth and accessibility, offering you a dynamic environment where you can build a lasting and rewarding career.

Job Description

Your Impact as a Receptionist

• Be the Director of First Impressions: You'll manage a multi-line phone system, greet clients with a positive attitude, and ensure every interaction reflects our commitment to compassionate care.
• Ensure Seamless Care Coordination: You'll maintain accurate medical records, manage appointment schedules, and handle financial transactions, keeping the hospital running smoothly and efficiently.
• Advocate for Pet Health: You'll be a key partner in pet wellness, educating clients on preventative care and other hospital services to ensure every pet gets the best care possible.
• Embody Compassion and Empathy: You'll be a calming presence for clients, demonstrating empathy and respect in every situation and treating each pet like your own.

What You'll Bring to the Team

• A passion for providing excellent customer service and a genuine love for animals.
• Exceptional communication skills with the ability to manage stressful situations with good judgment and a positive attitude.
• Strong organizational skills with the ability to prioritize and multitask in a fast‑paced environment.
• A collaborative, team-first mindset and the ability to work both independently and with direction.
• Experience with veterinary software is preferred.
• Veterinary experience is required.
• Available to work during operating hours: M-F 7AM-6:30PM and Sat 8AM-12PM.

How You're Supported

As part of the Mission Pet Health family, you get the stability of a local practice backed by the comprehensive benefits and resources of a larger network. The focus is on investing in you, so you can focus on what you love. Note: Our comprehensive benefits package is designed to support you at every stage. Eligibility for specific benefits varies based on your role and hours worked.

Competitive Compensation

• A competitive hourly rate or salary based on your experience and role.
• We offer comprehensive coverage options including Medical, Dental, and Vision insurance, along with access to our Employee Assistance Program (EAP) for all teammates.
• Plan for your future with our 401k retirement options and additional financial protection benefits like Life Insurance and Disability coverage.

Commitment to Growth

• We support your career goals with opportunities for professional development, including educational assistance for qualified teammates to enroll in AVMA-accredited veterinary technician programs.

The Power of a Network

• Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.

About Mission Pet Health

Mission Pet Health was founded by veterinarians on the belief that local practices thrive with clinical autonomy, collaboration, and medical excellence. The organization provides world-class support to its 850+ hospital teams on a hyper‑local basis so they can focus on what matters most: the medicine, their patients, and their team culture. Learn more at missionpethealth.com .

Driving the award-winning culture are the WAG values – Work Together, Amaze, and Grow. Mission Pet Health is veterinarian-led, people-focused, and on a mission to be the best place to work in veterinary medicine. We are proud to be recognized as a 2025 "Most Loved Workplace", ranked #2 in America's Top 100 and #1 in veterinary care.

Reasonable Accommodations: Applicants with disabilities may be entitled to reasonable accommodation. Please contact [e-mail] with your request and contact information.

EEO Statement: Mission Pet Health is an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees.

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