Receptionist

Genesis; Albuquerque (NM); On-site; USD 20,664 - 23,419; Full time

Benefits offered by this job

Health, Dental, Vision insurance

401(k)

Paid Time Off

Employee Assistance Program

Tuition discounts

On-Demand Pay Program

Job summary

Genesis in Albuquerque, New Mexico, is seeking an individual to manage incoming calls and greet patients, visitors, and guests. This role requires excellent communication skills and proficiency in Google applications.

Ideal candidates have a high school degree and a collaborative spirit. Benefits include health insurance, paid time off, and various discounts on services. Join us in improving the lives we touch while making a meaningful impact.

Qualifications

• Ability to read, write, speak, and understand English to respond to patient needs.
• Excellent communication skills for interacting with patients and visitors.

Responsibilities

• Answer all incoming calls professionally and courteously.
• Welcome and direct patients, visitors, and guests.
• Maintain lists of patients/residents and employees.
• Order supplies and perform other clerical duties.

Skills

Communication skills

Proficiency in Google Docs, Sheets, Slides

Bilingual (English)

Education

High school degree or equivalent

Job description

Overview

At Genesis Healthcare, we are dedicated to improving the lives we touch through the delivery of high-quality care and exceptional service. As a leading provider in the long‑term care industry, we believe in fostering a collaborative, inclusive and supportive work environment where every team member is valued and empowered to make a difference. Whether you’re an experienced professional or just starting your career, we offer opportunities for growth, development, and advancement in a range of roles. Join us in our mission to enhance the well‑being of our patients and residents while making a meaningful impact in the communities we serve.

Responsibilities

• Answer all incoming calls professionally and courteously and redirect them appropriately.
• Warmly welcome, greet, and direct patients, visitors, and guests.
• Coordinate outgoing and incoming mail.
• Maintain current lists of patients/residents by name/room number and employees by names/phone extension.
• Order supplies and perform other clerical duties as assigned.

Qualifications

• High school degree or equivalent is required.
• Must be able to read, write, speak, and understand English to ensure the safety and well‑being of our patients and visitors and respond to their medical and physical needs.
• Excellent communication skills are required.
• Must be proficient with Google Docs, Sheets, Slides.

Benefits

• Variable compensation plans
• Tuition, Travel, and Wireless Service Discounts
• Employee Assistance Program to support mental health
• Employee Foundation to financially assist through unforeseen hardships
• Health, Dental, Vision, Company‑paid life insurance, 401(k), Paid Time Off
• Free 24/7 virtual health care provided by licensed doctors for all Anthem medically‑enrolled employees and their immediate family members
• On‑Demand Pay Program that allows instant access to a portion of the money already earned

Voluntary Insurances

• Pet Insurance
• Term and Whole Life Insurance
• Short‑term Disability
• Hospital Indemnity
• Personal Accident
• Critical Illness
• Cancer Coverage

Restrictions apply based on collective bargaining agreements, applicable state law and factors such as pay classification, job grade, location, and length of service.

Posted Salary Range: USD $15.00 - $17.00 /Hr.