Reception Sales Associate

Hand & Stone Franchise Corp; Panama City, Northern (FL, KY); Hybrid; USD 22,000 - 23,000; Part time

Benefits offered by this job

Opportunity for advancement

Training & development

Wellness resources

Bonus based on performance

Employee discounts

Flexible schedule

Job summary

Hand & Stone Massage and Facial Spa in Destin is seeking a part-time Reception Sales Associate to enhance the guest experience while supporting membership and retail sales. This role goes beyond front-desk duties, combining hospitality, organization, and sales to uphold our guest-service standards.

Licensed estheticians are encouraged to apply. The position starts part-time with opportunities to learn the spa and advance to esthetician openings as business needs arise.

Qualifications

• High school diploma or equivalent required.
• Availability for Sundays and closing shifts is essential.
• Excellent guest service and communication skills.

Responsibilities

• Welcome guests and make a positive first impression.
• Answer phones and schedule appointments accurately.
• Explain membership benefits and recommend services and products.
• Follow guest-service and sales protocols.
• Maintain a clean, organized spa environment.
• Collaborate with managers, service providers, and other associates.
• Be receptive to coaching and pursue performance goals.

Job description

Benefits:

• Opportunity for advancement
• Training & development
• Wellness resources
• Bonus based on performance
• Employee discounts
• Flexible schedule

PART-TIME | $16–$17 PER HOUR PLUS MONTHLY PERFORMANCE INCENTIVES

REQUIRED AVAILABILITY-

Team members must be available for at least one Sunday per month and at least one closing shift per week. Availability for two Sundays per month and two closing shifts per week is preferred.

HOW OUR SCHEDULING WORKS

We create our schedule one month in advance. Team members submit their availability before the schedule is built, allowing us to accommodate timely requests for particular Sundays or evenings off.

Our Spa Associates share evening and weekend coverage. You will not be expected to work every Sunday or every closing shift unless you prefer those hours. This approach gives our team advance notice, provides reliable spa coverage, and avoids placing too much of the burden on any one person.

ABOUT THE ROLE

As a Reception Sales Associate at Hand & Stone Massage and Facial Spa in Destin, you will help create an exceptional guest experience while supporting membership and retail sales.

This is not simply a front-desk position. Successful Spa Associates combine hospitality, organization, and sales while consistently following Hand & Stone guest-service and operating standards.

Licensed estheticians are encouraged to apply. This opening begins as a part-time Reception Sales Associate position. It provides an opportunity to learn our spa, demonstrate performance, and earn consideration for future esthetician openings as business needs and positions become available.

WHAT YOU'LL DO

• Welcome guests and create a professional, positive first impression
• Answer phones and schedule appointments accurately
• Explain membership benefits and recommend appropriate services and products
• Follow Hand & Stone guest-service and sales protocols
• Help maintain a clean, organized, and guest-ready spa
• Work cooperatively with managers, service providers, and other Spa Associates
• Accept coaching and work toward individual and team performance goals

WHAT WE'RE LOOKING FOR

• Reliable availability for the required Sunday and closing rotation
• A genuine interest in helping and communicating with people
• Comfort discussing memberships, services, and retail products
• The ability to follow established procedures consistently
• A positive, dependable, and team-oriented approach
• High school diploma or equivalent
• Age 18 or older

WHY JOIN OUR TEAM?

• $16–$17 hourly base pay
• Monthly performance incentives
• Scheduling prepared one month in advance
• Opportunities for leadership and professional growth
• Employee discounts on services, products, and gift cards
• Structured training and ongoing coaching
• A supportive team that shares evening and weekend coverage fairly

If you are comfortable serving guests, participating in sales, and committing to our shared scheduling model, we would like to meet you.