Receiving Specialist – Grocery Operations

UNAVAILABLE; Weston (MA); On-site; USD 24,000 - 31,000; Full time

Job summary

Roche Bros in Weston, MA is seeking a Receiver to effectively manage the Retalix system and greet customers while ensuring accurate receiving and storage of vendor deliveries. The role emphasizes safety, teamwork, and strong customer service in a fast-paced grocery environment.

The position requires 18+, training in grocery/receiving, and legal authorization to work in the United States. The job involves lifting, security, and adherence to sanitation and safety protocols as part of daily duties.

Qualifications

• Must be 18 years of age.
• Complete training in the grocery or receiving operation.
• Ability to prioritize workload and have sense of urgency.
• Must be able to read, write, speak, and understand English, with the ability to follow instructions.
• Ability to work a schedule based on the business needs of the store location.
• Authorized to work within the U.S.

Responsibilities

• Greet, assist and thank customers in a prompt, courteous, friendly and business-like manner.
• Commit to the “Golden Rule” and work with other associates to build a strong grocery team.
• Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).
• Ensure that all grocery deliveries are properly received and stored safely.
• Oversee direct store deliveries for invoice accuracy and product authorization.
• Verify the accuracy of merchandise declared on the vendor’s invoices by physically counting/inspecting the units; check for quantity, cost, or damaged products.
• Report price discrepancies or problems to the department manager or store manager.
• Inspect all merchandise containers coming in or leaving the store for merchandise.
• Maintain security at the receiving door and keep door closed and locked while away; for authorized entry only (vendor deliveries/pickups).
• Ensure vendors handle merchandise carefully to avoid damages and losses that could affect shrink.
• Control Retalix system, receiving paperwork.
• Maintain accurate entries and proper maintenance of Retalix computer equipment; have timely submission of invoices.
• Notify management of potential shrink problems, product availability problems, or potential security problems.
• Practice the “Cleaner’s Creed” and proper sanitation procedures.
• Keep work area swept clean, orderly, and free from safety hazards; report hazards to management.
• Exercise proper safety practices when lifting or moving deliveries, and ability to operate and clean equipment and tools.
• Resolve minor customer complaints and refer major complaints to management.
• Keep the receiving area and back room organized before and after deliveries, and properly dispose of trash.
• Maintain a professional, honest working relationship with all suppliers/vendors.
• Present favorable impression in dress, personal hygiene and business attitude.
• Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.
• Successful completion of the onboarding/e-learnings and checklist within 30 days of hire/entering the department.
• Other duties assigned by management.

Skills

English literacy

Urgency / prioritization

Authorized to work in the U.S.

Job description

Roche Bros in Weston, MA is seeking a Receiver to effectively manage the Retalix system and greet customers while ensuring accurate receiving and storage of vendor deliveries. The role emphasizes safety, teamwork, and strong customer service in a fast-paced grocery environment.

The position requires 18+, training in grocery/receiving, and legal authorization to work in the United States. The job involves lifting, security, and adherence to sanitation and safety protocols as part of daily duties.