Receiving Manager

TRC Talent Solutions; Durham (NC); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Professional development

Job summary

gobravvo is seeking a Receiving Manager to oversee the receiving department within a warehouse environment in Durham, NC. You will lead a team, ensure accurate and timely processing of shipments, and uphold SOPs and safety standards.

The role emphasizes development of staff, process improvements, and cross-functional collaboration with accounting and logistics to resolve discrepancies and optimize workflows.

Qualifications

• Technical school or bachelor’s degree preferred.
• Minimum of 5 years of related warehouse or logistics experience, incl. 2+ years in a supervisory/management role.
• Proficient in Microsoft Office Suite and ERP software.
• Demonstrated skill in leading and motivating teams in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational, time management and documentation maintenance abilities.
• Ability to develop and maintain SOPs and training materials.

Responsibilities

• Provide direction, training and development opportunities to receiving staff.
• Conduct performance reviews and implement improvement plans as needed.
• Ensure strict adherence to SOPs across receiving processes.
• Develop, update and maintain SOPs for all receiving functions.
• Cross-train staff to ensure departmental flexibility.
• Verify training and licensing for all motorized equipment operators.
• Communicate clearly with team about events, issues and changes.
• Collaborate with accounting and logistics to resolve discrepancies.
• Monitor daily workload and adjust staffing to maximize efficiency.
• Maintain documentation on performance and attendance.
• Participate in hiring, promotions, and HR coordination.
• Ensure work areas and equipment are clean, safe and organized.
• Support special projects and inter-departmental needs.
• Supervise opening/closing procedures for the facility.

Skills

Leadership

Team supervision

Communication

Organization

Process improvement

Training & development

Education

Bachelor’s degree preferred

Technical school optional

Tools

Microsoft Office

ERP software

Job description

The Receiving Manager plays a critical role in overseeing the efficient operation of the receiving department within a dynamic warehouse or distribution environment. This position is responsible for leading a dedicated team, ensuring that all incoming shipments and deliveries are processed accurately and in a timely manner, and maintaining high standards for operational excellence. The Receiving Manager serves as the primary point of contact for all receiving-related activities, collaborating closely with other departments to resolve issues, implement process improvements, and uphold company standards for quality and compliance. This role is ideal for individuals with a strong background in warehouse management, leadership, and process optimization.

As a Receiving Manager, you will be entrusted with supervising all daily operations within the receiving department. Your leadership will be essential in training, developing, and motivating staff to meet organizational goals. You will be responsible for ensuring strict adherence to standard operating procedures (SOPs), maintaining accurate records, and promoting a culture of safety and accountability. Your ability to identify operational trends and recommend improvements will directly contribute to the overall efficiency and productivity of the organization.

Collaboration is key in this role, as you will interact with various departments, including accounting, human resources, and logistics, to resolve discrepancies and streamline workflows. The Receiving Manager is also accountable for maintaining proper documentation, conducting regular performance reviews, and ensuring that all team members are properly trained and licensed, especially when operating motorized equipment. This position offers an excellent opportunity to make a significant impact on the organization’s supply chain operations while fostering a supportive and growth-oriented environment for your team members.

Working as a Receiving Manager is both rewarding and challenging, offering opportunities for professional growth and the ability to shape best practices within the receiving function.

Receiving Manager - Summary

• Oversees the receiving department, ensuring efficient and accurate processing of all incoming shipments and deliveries.
• Leads and develops a team of receiving associates, fostering a culture of safety, accountability, and continuous improvement.
• Collaborates with other departments to resolve issues, optimize workflows, and implement best practices in warehouse management.
• Maintains compliance with all company policies, procedures, and regulatory requirements.

Duties & Responsibilities

• Provide direction, training, and development opportunities to receiving department staff.
• Offer performance feedback, conduct reviews, and implement performance improvement plans as necessary.
• Ensure strict adherence to SOPs for all receiving processes and procedures.
• Develop, update, and maintain SOPs and accurate written procedures for all receiving-related functions.
• Cross-train staff to ensure department flexibility in response to workforce constraints.
• Verify that all team members operating motorized equipment are properly trained and licensed.
• Facilitate clear and consistent communication with team members about organizational events, issues, and changes.
• Collaborate with other departments, such as accounting and logistics, to resolve discrepancies and address receiving-related issues.
• Monitor and adjust daily workload and personnel assignments to maximize efficiency.
• Maintain accurate documentation of team member performance and attendance.
• Conduct hiring, promotion, and termination recommendations in coordination with Human Resources.
• Ensure work areas and equipment are clean, organized, and safe.
• Participate in special projects and assist other departments as needed.
• Supervise opening and closing procedures for the facility as scheduled.

Salary & Benefits

• Competitive compensation package commensurate with experience and qualifications.
• Comprehensive benefits may include health insurance, paid time off, retirement plans, and opportunities for professional development.
• Potential for career advancement within the organization based on performance and leadership capabilities.

Qualifications & Requirements

• Technical school or bachelor’s degree preferred.
• Minimum of 5 years of related warehouse or logistics experience, including at least 2 years in a supervisory or management capacity.
• Proficient in Microsoft Office Suite and ERP software.
• Demonstrated skill in leading and motivating teams in a fast-paced environment.
• Excellent written and verbal communication skills for effective interaction with peers, suppliers, and management.
• Strong organizational, time management, and documentation maintenance skills.
• Ability to develop and maintain operational procedures and training materials.

Ideal Candidate Snapshot

• Experienced in warehouse management, receiving operations, and team leadership.
• Detail-oriented, analytical, and proactive in identifying and implementing process improvements.
• Adept at fostering a collaborative and supportive team environment.
• Committed to upholding high standards for safety, accuracy, and efficiency.
• Flexible and adaptable to changing operational needs and priorities.

Other Relevant Information

• Regular interaction with multiple departments provides opportunities for broad organizational impact.
• The role may require flexibility with work hours to accommodate shipment schedules and operational requirements.
• Working in this location offers access to a thriving and supportive community, enhancing work-life balance and overall job satisfaction.