Receiving Clerk

Zupan's Markets; Portland (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Zupan's Markets in Portland, OR is seeking a Receiving Clerk to maintain organized back room and receiving systems. You will process deliveries across grocery, bulk, perishables, supplements, and wellness, ensuring accurate paperwork, pricing, and inventory security.

You will also provide excellent customer service to vendors and customers while supporting store operations. The role requires coordinating with vendors, breaking down pallets, signing for deliveries, and maintaining security during

Qualifications

• Two years grocery experience or equivalent work experience.
• POS experience desired.
• Excellent customer service and positive attitude.
• Able to work a flexible schedule including early mornings, evenings, weekends, and holidays.
• Strong organization, detail, and accuracy.

Responsibilities

• Prepare back room and storage areas for incoming deliveries.
• Keep back room clean and organized.
• Coordinate with vendors and department managers for stock placement.
• Verify deliveries for piece count and damage; notify buyer of discrepancies.
• Break down pallets and direct staff assistance.
• Sign for deliveries with invoice adjustments.
• Document price discrepancies and forward to POS via daily price sheet.
• Record not-in-file items and submit to home office.
• Categorize invoices by department and route to buyers.
• Coordinate returns to suppliers promptly.
• Call suppliers for credits on designated orders.
• Maintain backdoor security during receiving hours.
• Set aside special orders and contact customers.
• Rotate overstock into storage with floor plan as needed.
• Assist in-store when needed and provide customer service on floor.

Skills

Customer service

Collaboration

Multitasking

Organizational skills

Product knowledge

Instruction following

Time management

Communication

Flexible schedule

Attention to detail

Tools

POS system

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

SUMMARY

Maintains strong organization of back room and receiving system. Processes designated deliveries of grocery, bulk, perishables, supplements and wellness, to ensure accountability for receiving paperwork, pricing and security of inventory. Provides excellent customer service to vendors and customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Prepare back room and storage areas for incoming deliveries. Keeps the back room clean and organized.
• Works with vendors and department managers to ensure over-stock items are stored in the appropriate location (overheads, etc.).
• Checks deliveries to verify piece count and check for possible damage. Notify buyer of any discrepancies.
• Break down pallets (loads) and direct other staff to assist as needed.
• Sign for deliveries with appropriate adjustments noted on invoice.
• Document price discrepancies and forward to POS using the daily price sheet.
• Identify “not in file” items and submit to the home office.
• Break invoices into department categories and route to department buyers.
• Coordinate returns, ensuring that returned items get back to the appropriate suppliers in a timely manner.
• Call suppliers for credit on designated orders.
• Maintains security of backdoor during receiving hours.
• Set aside special orders, match product with special order form and call customers.
• Rotate overstock into storage. Maintain approximate floor plan in storage area using location signs as needed.
• When receiving work allows, help in store where needed.
• When on the sales floor, provides excellent customer service to our customers.
• Position is full-time and requires regular and reliable attendance.

SUPERVISORY RESPONSIBILITIES

None

QUALIFICATIONS

• Excellent customer service skills and a positive attitude
• Ability to collaborate and lead as well as be self-directed
• Ability to manage multiple assignments at once
• Strong attention to organization, detail and accuracy.
• Ability to learn basic knowledge of all products carried in all departments.
• Ability to follow instructions and procedures.
• Effective time management skills, strong work ethic and integrity.
• Able to answer customer questions in a clear and service-oriented manner.
• Able to work a flexible schedule based on the needs of the department. Which may include working days, evenings, weekends and holidays. Shift is typically 3am to 11:30am

EDUCATION AND EXPERIENCE

Two year of grocery experience or equivalent work experience; prior POS experience desired.

LANGUAGE SKILLS

Ability to read, analyze, and interpret general technical procedures and government regulations. Ability to effectively present information to and respond to questions from other managers, store managers, vendors & customers. Ability to give clear instructions.

MATHEMATICAL SKILLS

Strong basic math skills including the ability to add, multiply, divide, subtract and calculate percentages Knowledge of Microsoft Office application including Microsoft Word, Excel and Outlook. Ability to apply concepts such as fractions, percentages and discounts.

REASONING ABILITY

Ability to define problems, collect data, establish facts and draw valid conclusions. Ability to solve practical problems.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand for long periods of time
• Bend, lift, push and pull carts with heavy loads
• Proper use of a box cutter, knives, and other department devices
• Frequently lift and/or move up to 50 pounds
• Frequent bending, stooping, and climbing
• Frequent use of stairs
• Repetitive stretching and lifting required

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Exposure to temperature variations and wet conditions
• May walk and work on uneven surfaces
• Requires reaching above and below shoulder height
• May need to use a ladder or stool to reach product or supplies
• Exposure to continuous background noise
• Walking surfaces are sometimes slick
• Any item over 40 pounds requires a team lift