Receiving Agent

Virgin Hotels; Nashville (TN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Equal Opportunity Employer

Job summary

Virgin Hotels Nashville is seeking a guest‑oriented team member to deliver outstanding service and support across hotel operations. You will engage guests with a friendly demeanor, maintain standards, and assist with inventory, purchasing, and receiving.

The role requires standing for long periods, lifting, and working weekends or nights as needed. You will collaborate with managers and teammates to ensure efficient, safe, and high-quality service, while meeting deadlines and adapting to

Qualifications

• Ability to work shifts beyond daylight hours, incl. pm/swing shifts.
• Weekend and holiday availability required.
• Stand for 8–10 hours.
• Heavy lifting occasionally over 100 pounds and frequently over 50 pounds.
• Clear communication and quick decision-making abilities.
• Ability to multitask and meet deadlines.
• Strong listening, comprehension and numerical skills.

Responsibilities

• Approach guests and team mates in a friendly, service‑oriented manner.
• Maintain attendance and wear the proper uniform and nametag.
• Comply with Virgin Hotels' standards to ensure safe operations.
• Maintain a warm, friendly demeanor at all times.
• Assist with inventory, pricing accuracy, and par stock monitoring.
• Process purchases and requisitions per policies.
• Oversee receiving, stocking, and distribution of goods.
• Review banquet event orders and cooperate with management on requirements.
• Support financial reporting and meet deadlines as required.

Skills

Customer service

Attentive demeanor

Teamwork

Attendance adherence

Communication

Problem solving

Multi-tasking

Flexibility

Time management

Education

High school diploma

Job description

The Nitty-Gritty:

What exactly you will be doing…

In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests:

• Approach all encounters with guests and team mates in an attentive, friendly, courteous and service-oriented manner.
• Maintain regular attendance in compliance with Virgin Hotels' standards, as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming, which include wearing the proper uniform and nametag when working.
• always Comply with Virgin Hotels' standards and regulations to encourage safe and efficient hotel operations.
• Maintain a warm and friendly demeanor at all times.
• Team mates must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow team mates.
• Keep appropriate par stock on all inventories goods. Notify the Director of Finance of any variances or deviation in par stock.
• Ensure that all purchases, requisitions, etc. have proper approvals and all orders are place and received in accordance with Virgin Hotels' policies and procedures.
• Ensure compliance with federal, state, and local food and beverage storage laws, regulations and codes.
• Oversee and assist in unloading, receiving, sorting, stocking, securing, and distributing goods.
• Participate in the inventory process (monthly, quarterly, and annually).
• Secure competitive bids and maintain appropriate supporting documentation.
• Ensure inventory pricing reflects most current information.
• Review banquet event orders and consult with appropriate management for special requirements.
• Assist with financial reports in accordance with Virgin Hotels' requirements meeting various due dates and deadlines.
• Track all price changes
• Keep supervisor aware of any unusual occurrences and significant deviations from standards, policies and procedures.
• Attend meetings/trainings as required by management.
• Report to designated shift in assigned attire on time (if applicable)
• Flexibility to work different shifts, including on the weekends, holidays and nights
• Perform other duties as may be requested by management.

*Virgin Hotels celebrates diversity and is proud to be an Equal Opportunity Employer*

What qualities are we looking for?

You got skills? If you are able to perform the following, then you have come to the right place…

• Ability to work a shift other than a day shift, such as pm or swing shift
• Ability to work on weekends and holidays
• Stand for periods of 8-10 hours
• Very heavy work, exerting in excess of 100 pounds of force occasionally and/or in excess of 50 pounds of force frequently, and/or in excess of 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must routinely meet deadlines.
• Must be able to multi task.
• Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary.
• Must have the ability to assimilate complex information, data, etc., from disparate sources and consider, adjust or modify to meet the constraints of the particular need.
• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by guests and team mates.
• Must be able to work with and understand financial information and data, and basic arithmetic functions.

Background must-have:

• Current, legal and unrestricted ability to work in the United States
• High school or equivalent education required.
• Preferred: 1-2 years' experience in a full-service hospitality establishment

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