Receiving Agent

FirstService Residential; Boca Raton (FL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Full benefits package

401k with company match

Paid holidays

Job summary

FirstService Residential is seeking a dedicated on-site supervisor to oversee the receiving area and freight elevator, ensuring safety, orderliness, and compliance with Association policies. You will verify licenses and permits for service providers, enforce parking rules, and maintain clear communication with residents and staff.

Key responsibilities include documenting deliveries, registering packages, issuing contractor IDs, managing access, and producing required reports.

Qualifications

• Strong customer service, communication and interpersonal skills required.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Responsibilities

• Ensures that the receiving area office is never left unattended/unlocked.
• Never permits the receiving area to be blocked.
• Schedules freight elevator for residents moving in and out advance adhering to Association Policy.
• Registers all delivers and packages (i.e. Fed Ex, UPS, DHL, registered mail).
• Reports all problems to the supervisor, including problems outside of scope of responsibility.
• Issues parking passes to all approved vehicles.
• Registers and distributes ID passes to all contractors.
• Monitors the coming and going of service contractors and building repair and maintenance contractors through logs.
• Completes required reports.
• Requisitions materials, tools, and supplies needed for the job.
• Ensures all safety precautions are followed while performing work.
• Maintains a safe work area.
• Other duties as required.

Skills

Customer service

Communication

Interpersonal skills

Written communication

Verbal communication

Multilingual

Education

High school diploma or equivalency

Job description

Description

Job Overview:
This position assumes responsibility for supervising the receiving area and freight elevator; maintains area safety, orderliness and cleanliness; verifies licenses, insurances, and permits of all service providers and contractors through the management office; enforces parking regulations; enforces rules and regulations of the Association. Good communication and customer service skills.

Your Responsibilities

• Ensures that the receiving area office is never left unattended/unlocked.
• Never permits the receiving area to be blocked.
• Schedules freight elevator for residents moving in and out advance adhering to Association Policy.
• Registers all delivers and packages (i.e. Fed Ex, UPS, DHL, registered mail).
• Reports all problems to the supervisor, including problems outside of scope of responsibility.
• Issues parking passes to all approved vehicles.
• Registers and distributes ID passes to all contractors.
• Monitors the coming and going of service contractors and building repair and maintenance contractors through logs.
• Completes required reports.
• Requisitions materials, tools, and supplies needed for the job.
• Ensures all safety precautions are followed while performing work.
• Maintains a safe work area.
• Other duties as required.

Skills & Qualifications

• High school diploma or equivalency preferred.
• Previous experienced preferred
• Strong customer service, communication and interpersonal skills required.
• Effective written and verbal communication skills.
• Multiple language fluency is desirable.

Physical Requirements

• Ability to lift up to 50 lbs following appropriate safety procedures.
• Work in an upright standing position for long periods of time; be able to reach overhead; have full range of mobility in upper and lower body.
• Be able to work in various positions, including, but not limited to stooping, standing, bending over, sitting, kneeling, and squatting for extended periods of time, climbing stairs, navigating the property/building quickly and easily as required to meet the job functions.
• Climb ladders and work at heights above ground level (maximum 14 ft on A-frames and 21 ft on extension ladders)
• Ability to work in different environmental working conditions (e.g., heat, cold, wind, rain, humidity)
• Repeat various motions with the wrists, hands and fingers.
• Be able to lift, pull and push materials and equipment up to 50 lbs occasionally to complete assigned job tasks.
• Communicate, receive and exchange ideas and information by means of the spoken and written word.
• Maintain a valid Florida driver’s license.

What We Offer

As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.

Disclaimer

The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

Automated Employment Decision Tool (AEDT) Usage:

We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job‑related characteristics.

Job Qualifications and Characteristics Assessed

The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company.

Alternative Selection Process or Reasonable Accommodations

Candidates who require an alternative selection process or a “reasonable accommodation,” as defined under applicable disability laws, may make a request through our designated contact channel [e-mail].

Requesting Information About the AEDT - NYC Local Law 144

Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at [e-mail]; we will respond in accordance with Local Law 144, within 30 days.