Ream Analyst

Westgate Resorts; Town of Florida (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Health benefits

Paid time off

401(k) match

Daily pay

Tuition assistance

Wellness programs

Flexible spending accounts

Job summary

Westgate Resorts seeks a Ream Analyst – Mortgage Loan Amortization to join our Mortgage Servicing team. This role analyzes amortization schedules, posts adjustments, and ensures accurate allocation of payments between principal and interest; strong Excel skills required.

You will work with mortgage servicing, payment processing, and customer service teams to resolve posting discrepancies, review reports, and support loan modifications, with attention to detail and the ability to manage multiple

Qualifications

• Experience working with mortgage or mortgage-related customer payment histories.
• General understanding of loan amortization schedules and mortgage servicing processes.
• Proficiency with Microsoft Excel or similar spreadsheet applications.
• Strong math, analytical, and problem-solving skills.
• Ability to prioritize tasks and manage workload in a deadline-driven environment.
• High attention to detail and accuracy.

Responsibilities

• Prepare and analyze loan amortization schedules using Microsoft Excel to determine required posting adjustments.
• Review customer mortgage loan payment histories to ensure accurate allocation of principal and interest.
• Input and process posting adjustments related to mortgage modifications based on updated loan terms.
• Research, resolve, and respond to Customer Service Department (CSD) requests related to posting entries on mortgage accounts.
• Review daily and weekly reports and system queries to identify accounts requiring posting or amortization corrections.
• Ensure all posting adjustments comply with loan documentation, servicing guidelines, and internal controls.
• Complete special projects and additional duties as assigned by the Supervisor of Payment Processing.

Skills

Mortgage servicing knowledge

Excel proficiency

Analytical skills

Attention to detail

Tools

Microsoft Excel

Job description

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Westgate Resorts is the largest privately held timeshare company in the world, with 60+ resorts in top destinations like Orlando, Las Vegas, Gatlinburg, Park City, and Myrtle Beach. Recognized by U.S. News & World Report as one of the Best Companies to Work For, we’re committed to creating a supportive, rewarding workplace where our 9,000 Team Members can grow and thrive. Since 1982, we’ve delivered unforgettable vacations through exceptional service, innovation, and community engagement. With the recent addition of VI Resorts by Westgate, our footprint now includes the Pacific Northwest, Hawaii, Canada, and Mexico. Join us and be part of a team that values passion, integrity, and excellence, where your work helps create memories that last a lifetime.

Job Description

The Ream Analyst – Mortgage Loan Amortization is responsible for processing amortization and posting adjustments on customer mortgage loan accounts. This role supports loan servicing accuracy by reviewing customer payment histories, recalculating amortization schedules, and ensuring proper allocation of payments between principal and interest.

The Ream Analyst works closely with mortgage servicing, payment processing, and customer service teams to resolve posting discrepancies and support mortgage modification activities. This position requires strong analytical, mathematical, and Excel skills, as well as experience working with mortgage or mortgage‑related transactions. Success in this role depends on attention to detail, the ability to manage multiple priorities, and a solid understanding of loan amortization principles.

At Westgate Resorts, our team members are guided by our core values, which shape how we work and serve our guests and owners every day:

• Integrity – We do the right thing, even when no one is watching
• Passion – We bring energy, pride, and enthusiasm to everything we do
• Work Ethic – We are committed, accountable, and driven to succeed

What Will You Do?

• Prepare and analyze loan amortization schedules using Microsoft Excel to determine required posting adjustments
• Review customer mortgage loan payment histories to ensure accurate allocation of principal and interest
• Input and process posting adjustments related to mortgage modifications based on updated loan terms
• Research, resolve, and respond to Customer Service Department (CSD) requests related to posting entries on mortgage accounts
• Review daily and weekly reports and system queries to identify accounts requiring posting or amortization corrections
• Ensure all posting adjustments comply with loan documentation, servicing guidelines, and internal controls
• Complete special projects and additional duties as assigned by the Supervisor of Payment Processing

Qualifications

• Experience working with mortgage or mortgage‑related customer payment histories
• General understanding of loan amortization schedules and mortgage servicing processes
• Proficiency with Microsoft Excel or similar spreadsheet applications
• Strong math, analytical, and problem‑solving skills
• Ability to prioritize tasks and manage workload in a deadline‑driven environment
• High attention to detail and accuracy

Additional Information

Why Westgate?

• Comprehensive Health Benefits – Medical, Dental, and Vision Coverage
• Paid Time Off – Vacation, Sick, and Personal Time to Recharge
• Paid Holidays
• 401(k) with Generous Company Match to Support Your Future
• Daily Pay – Access Your Earnings When You Need Them
• Family-Focused Benefits – Pregnancy, Parental Leave, and Adoption Assistance
• Wellness Programs to Support Your Well-Being
• Flexible Spending Accounts (FSA)
• Tuition Assistance to Help You Grow Your Career
• Military Leave
• Employee Assistance Program (EAP) – Support When You Need It Most
• Life, Disability, Accident, Critical Illness, and Hospital Insurance
• Pet Insurance for Your Furry Family Members
• Loyalty Program – Exclusive Discounts on Hotels, Cruises, Resorts, Restaurants, Entertainment, and More
• Low-Cost Gym Membership
• NEW! David A. Siegel Legacy Scholarship – Up to $40,000 for Team Members’ Dependents
• Career Growth and Advancement Opportunities
• Community Involvement – Give Back and Make an Impact

Westgate Resorts is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status or any other protected status under federal, state or local law. If you have a disability and believe you need a reasonable accommodation in order to complete your application or any part of the recruiting process, please email [e-mail] with the job title and the location of the position for which you are applying.

This job posting is intended to provide a general overview of the position and may not include every responsibility, duty, or qualification required. Duties, responsibilities, and activities may change at any time with or without notice.