Real Time Systems Capability Strategist

3001 TC USA Services Inc; South Carolina; Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Hybrid work model

Travel opportunities

Job summary

TC Energy is seeking a Real Time Systems (RTS) Capability Strategist to lead multi-year capability roadmaps and engage stakeholders across OT/IT. Based in Calgary, Houston, or Charleston, this role focuses on AVEVA PI, RTS governance, and evidence-based investment decisions.

You will translate business needs into capability requirements, collaborate with architecture and delivery teams, and help modernize critical infrastructure while maintaining safety and reliability.

Qualifications

• Bachelor’s degree or equivalent experience required.
• 6+ years in Operational Technology, IT, industrial systems, business analysis, product or capability planning.
• Experience engaging with business stakeholders and translating needs into capability requirements.

Responsibilities

• Maintain and evolve multi-year RTS capability roadmaps (PI, AVEVA CONNECT, CR LINC).
• Engage stakeholders to define outcomes and opportunities for capability improvement.
• Translate business needs into capability requirements, use cases and planning inputs.
• Develop evidence-based recommendations on investments, prioritization and sequencing.
• Support business case development with defined problems, outcomes, options, benefits, costs and risks.
• Facilitate governance and investment discussions across business, architecture and delivery teams.
• Partner with delivery and operations teams to ensure successful implementation and sustainable operation.

Skills

Stakeholder engagement

Capability planning

Roadmap development

Business requirements translation

Cross-functional collaboration

Problem solving

Analytical thinking

Communication

Education

Bachelor’s degree in Engineering, Information Systems, Computer Science, Business or related discipline

Tools

AVEVA PI System

Job description

At TC Energy, we are proud to connect the world to the energy it needs. Guided by our values of safety in every step, personal accountability, one team and active learning, we deliver the critical energy that North America and the world rely on while balancing reliability, affordability and sustainability.

The Opportunity

Our IS Operational Technology, Growth and Divestitures organization is looking to add a Real Time Systems (RTS) Capability Strategist based in Calgary, AB, Houston, TX, or Charleston, WV. This role reports to the Manager of Real Time Systems and PI. Operational Technology is at the heart of how the organization safely and reliably operates critical infrastructure. As OT environments continue to evolve—through modernization, integration, data, AI, and growth initiatives—the ability to connect business outcomes, capability improvements and technology investments is more important than ever.

What you’ll do

• Maintain and evolve multi-year RTS capability roadmaps, including Measurement, PI, AVEVA CONNECT, CR LINC and related platforms
• Engage business stakeholders to understand operational challenges, emerging needs, desired outcomes and opportunities for capability improvement
• Translate business needs into clear capability requirements, use cases, outcome statements and planning inputs
• Co‑develop capability strategies and roadmaps with the Portfolio Architect, incorporating business priorities, architecture direction, lifecycle requirements, dependencies, risk, and technical constraints
• Maintain visibility into enhancement requests, future demand, product health, lifecycle risks, technical debt and modernization opportunities
• Develop evidence‑based recommendations on capability investments, prioritization, sequencing, and optimization
• Support business case development by defining the problem, expected outcomes, options, benefits, costs, risks and dependencies
• Facilitate roadmap, planning, governance, and investment discussions across business, architecture, delivery, and operations stakeholders
• Contribute subject matter expertise to governance, portfolio planning and investment review activities
• Partner with delivery and operational teams to clarify capability outcomes and ensure successful implementation, adoption, transition to support, and sustainable operation of capabilities
• Champion awareness, adoption and effective utilization of RTS capabilities across the organization
• Partner with business stakeholders to define success measures and monitor adoption and capability effectiveness. Business stakeholders remain accountable for realizing the associated operational and business benefits
• Assess vendor roadmaps, industry trends, and emerging technologies for applicability to RTS capabilities
• Maintain capability documentation, roadmap decisions, assumptions, dependencies and lessons learned
• Escalate material risks, priority conflicts, and investment decisions requiring management or governance action

Minimum Qualifications

• Bachelor’s degree in Engineering, Information Systems, Computer Science, Business or a related discipline, or equivalent experience
• 6+ years of experience in Operational Technology, Information Technology, industrial systems, business analysis, product or capability planning, or a related field

Preferred Qualifications

• Experience in energy, pipelines, utilities or other critical infrastructure sectors
• Familiarity with AVEVA PI System, measurement systems, or comparable real‑time technologies
• Experience supporting product management, capability management, business relationship management or portfolio planning practices
• Experience working with vendors and managed service providers
• Experience supporting Real Time Systems and Operational Technology environments, including SCADA, historian, measurement, control center or related capabilities, with an understanding of operational, reliability, cybersecurity, resilience and lifecycle considerations
• Experience developing technology roadmaps, business cases, capability assessments and lifecycle plans, including demand management, prioritization and technology improvement initiatives
• Experience working across business stakeholders, architects, technical teams, delivery teams and operational support functions
• Ability to translate business needs into capability requirements, use cases, expected outcomes and planning recommendations
• Ability to analyze options, dependencies, risks, costs and benefits and present practical recommendations
• Ability to use data and stakeholder input to assess adoption, capability effectiveness and improvement opportunities
• Strong stakeholder engagement, facilitation and relationship‑building skills
• Clear written and verbal communication, with the ability to explain technology considerations to business and technical audiences
• Collaborative and able to influence without direct authority
• Organized, analytical and able to manage multiple priorities and dependencies
• Outcome oriented, with sound judgment and a practical approach to problem solving
• Curious and committed to continuous learning in a changing operational technology environment

This position requires candidates to:

• Have current, valid authorization to travel internationally (including but not limited to Canada, US and Mexico)
• Occasional travel to other company locations for temporary assignments, meetings or training
• Occasional participation outside normal business hours may be required to support critical planning, releases or operational events

To remain competitive, support our high‑performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office‑based workforce in Canada, the U.S. and Mexico.

About our business

We are a leader in North American energy infrastructure, spanning Canada, the U.S. and Mexico. For over 75 years, we have proudly connected the world to the energy it needs. Every day, we move more than 30 per cent of the natural gas used across the continent and connect LNG exports to global markets, powering communities and industries.

Complemented by strategic ownership and low‑risk investments in power generation, our infrastructure delivers affordable, reliable and sustainable energy across North America.

Our field operations span seven Canadian provinces, 34 U.S. states and seven Mexican states. Together, we strengthen the connections that deliver the energy the world relies on‑every day.

TC Energy is an equal opportunity employer and participates in the E‑Verify program supervised by the US government. We welcome applications from all qualified individuals regardless of race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability.

We are also committed to providing accommodations throughout the recruitment process. Applicants requiring accommodations or accessible formats are encouraged to contact us at [e-mail] for support.

All applicants must have legal authorization to work in the country where the position is based, without restrictions.

Background screening is required for all positions, which may include criminal and/or credit checks.

Offers may be extended at a different level or job title that best aligns with the successful candidate’s qualifications.