Real Time Crime Center (RTCC) Analyst/UAV Operator

City of Acworth; Acworth (GA); On-site; USD 55,000 - 75,000; Full time

Job summary

City of Acworth seeks a Crime Analysis and UAS Specialist to support law enforcement through data-driven insights and aerial surveillance.

You will use GIS, CAD/RMS, and FAA Part 107 operations to produce intelligence products, support investigations, and inform deployments. Strong analytical skills and the ability to communicate complex data clearly are essential.

Qualifications

• Bachelor's degree or higher in a field related to the occupational area.
• 2–3 years of related crime analysis, intelligence analysis, GIS, or law enforcement support experience.
• Possession of or ability to obtain Crime Intelligence Analyst Certification (POST).
• Possession of or ability to obtain FAA Part 107 Remote Pilot Certificate.

Responsibilities

• Analyze crime reports, data, and intelligence to identify patterns, trends, and hotspots.
• Create crime bulletins, trend analyses, and maps for patrol and investigations.
• Support incident action planning with analytical data and preplanning research.
• Conduct social media assessments to aid investigations.
• Provide real-time aerial surveillance and analyze drone imagery for operational use.

Skills

Crime analysis

FAA/UAS regulations

Computers & software

Data analysis & reporting

Interpersonal communication

Analytical software (GIS/CAD/RMS)

Public safety UAS operations

High-pressure decision making

Confidentiality

Education

Bachelor's degree in Criminal Justice or related field

Tools

GIS platforms

CAD/RMS systems

Flight operations software

Post databases

Job description

Position Summary

This position is responsible for crime analysis, intelligence development, and the operation of the Unmanned Aircraft Systems (UAS) in support of law enforcement and public safety operations.

ESSENTIAL FUNCTIONS

• Collects, collates, and analyzes crime reports, arrest data, field interview data, intelligence reports, traffic data, and other crime-related information to identify patterns, series, and trends; conducts tactical, strategic, and administrative crime analysis using chronological, geographic, and statistical methodologies.
• Utilizes Geographic Information Systems (GIS), Computer Aided Dispatch (CAD), Records Management Systems (RMS), Georgia and National Crime Information Center databases, and other state and federal systems to conduct analytical queries; performs mapping functions and produces geographically and temporally relevant crime visualization products.
• Produces crime bulletins, trend analyses, hotspot maps, and intelligence briefings for patrol, investigations, and command staff; generates detailed statistical reports and delivers presentations to department leadership, elected officials, community stakeholders, and external partners.
• Conducts research and compiles background information to support criminal investigations and traffic enforcement initiatives; provides preplanning research and analytical data for Incident Action Plans (IAPs).
• Conducts social media assessments to support investigations and identify criminal behavior or organized activity.
• Creates and maintains databases, analytical tools, spreadsheets, maps, and visual products to support operational and strategic objectives.
• Provides real-time aerial surveillance, live video feeds, and situational awareness to RTCC personnel, command staff, and field units; monitors and interprets drone imagery to identify suspects, fleeing subjects, hazards, perimeter breaches, traffic patterns, missing persons, crash scenes, and potential evidence.
• Works closely with the RTCC Manager, sworn personnel, and department and city leadership to support pursuits, searches, tactical operations, and large-scale incidents.
• Conducts pre-flight inspections, mission planning, risk assessments, and airspace evaluations; ensures safe and compliant UAS operations in accordance with FAA Part 107 regulations, Certificates of Authorization (COA), airspace restrictions, and department policies.
• Maintains accurate flight logs, deployment records, evidence documentation, and equipment maintenance reports; assists in developing drone deployment strategies, mapping resources, and standard operating procedures.
• Maintains operational readiness for rapid field deployment as mission needs dictate; supports RTCC operations during non-flight periods including camera monitoring, technology-assisted analysis, and digital evidence review.
• Communicates effectively with other members of the department through the assigned radio.
• Performs related duties.

KNOWLEDGE AND SKILLS REQUIRED

• Knowledge of crime analysis principles and practices.
• Knowledge of city and departmental policies and procedures.
• Knowledge of FAA/UAS regulations and safe drone flight operations.
• Knowledge of computers and job-related software programs.
• Skill in the analysis of data and the preparation of reports.
• Skill in the use of office equipment such as a computer, scanner, fax machine, and copier.
• Skill in interpersonal relations.
• Skill in oral and written communication.
• Skill in usage and application of analytical software, GIS platforms, CAD/RMS systems, and other related systems.
• Ability to operate UAS platforms in public safety or comparable environments.
• Ability to operate under high‑pressure, time‑sensitive conditions.
• Ability to present complex information clearly to varied audiences.
• Ability to maintain confidentiality of sensitive information.

MINIMUM QUALIFICATIONS

• Knowledge and level of competency commonly associated with the completion of a baccalaureate degree in a course of study related to the occupational field.
• Experience sufficient to thoroughly understand the basic principles relevant to the major duties of the position, usually associated with two to three years of related experience in crime analysis, intelligence analysis, GIS, or law enforcement support functions.
• Possession of or the ability to obtain Crime Intelligence Analyst Certification through POST.
• Possession of a current FAA Part 107 Remote Pilot Certificate.
• Possession of or ability to readily obtain a valid driver's license issued by the State of Georgia for the type of vehicle or equipment operated.

The qualifications listed above represent the credentials necessary to perform the essential functions of this position. To be successful in this position, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this position.

PHYSICAL DEMANDS / WORK ENVIRONMENT

The work is performed in a combination of office-based analytical work and field-based UAS deployment.