Real Estate & Facilities Technology Program Lead

Serco; Jefferson City (MO); On-site; USD 140,000 - 190,000; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Tuition reimbursement

Life and disability insurance

Parental leave

Job summary

Serco Inc. seeks an experienced Real Estate & Facilities Technology Program Lead to direct multiple consulting teams on IWMS and Enterprise Asset Management projects. You will influence business goals, guide solution design, and mentor junior staff while coordinating global resources and strategic initiatives.

Ideal candidates have a bachelor’s degree and 10+ years of relevant experience, with TRIRIGA/Maximo expertise and familiarity with Jira/Azure DevOps. Travel up to 25% may be required.

Qualifications

• Bachelor's degree required.
• 10+ years of relevant experience preferred.
• Experience delivering TRIRIGA/Maximo for Real Estate & Facility Operations.
• Understanding of lease administration, capital project management, and space/move management.

Responsibilities

• Define strategic focus areas and design solution management.
• Schedule meetings to document delivery needs and plan improvements.
• Develop and standardize client deliverables and templates.
• Mentor junior team members in functional, technical, and project management areas.
• Coordinate resource planning across real estate tech projects; assist HR with hiring.
• Identify and develop sales opportunities with vendors and leadership.
• Represent as SME in client discussions and knowledge transfer sessions.

Skills

Real estate technology

Project leadership

Agile development

Mentoring

Resource planning

Sales opportunity development

Industry knowledge

Education

Bachelor's degree

Master's degree

PMP Certification

Top-Secret Clearance

Tools

TRIRIGA

Maximo

Kahua

Procore

Nuvolo

ServiceNow WS

Jira

Azure DevOps

Job description

Position Description & Qualifications

Are you an experienced Real Estate & Facilities Technology Program Lead? Join the Serco team today! This role directs multiple consulting teams on complex Integrated Workplace Management and Enterprise Asset Management implementation, enhancement, integration or audit projects. Oversees the customers business goals, objectives, needs and the general business environment. May have budgetary responsibilities. Expertise in a variety of the fields concepts, practices, and procedures. Relies on extensive experience and judgment to plan and accomplish goals. Performs a variety of complicated tasks. Leads and directs the work of others. A wide degree of creativity and latitude is expected.

In this role, you will:

• Define key areas of strategic focus and design of new solutions management including infrastructure and solution development, and overall resource planning
• Schedule and facilitate recurring meetings with the customers to document delivery and solution pain points and develop plans for improvement
• Spearhead development and continuous improvement of client deliverable templates and standard procedures, aligning standard practices across the global team, incorporating lessons learned and best practices
• Provide mentoring for junior members of the team in the areas of functional, technical and project management
• Coordinate resource planning activities across the portfolio of real estate technology projects, ensuring existing resources are expanding their skill sets to align with future client needs and supporting human resources with hiring of resources
• Identify and manage opportunities, along with vendor product and sales leadership to identify, research and develop sales opportunities
• Serve as a key subject matter expert on industry panel discussions, client oral presentations and in knowledge transfer sessions to increase awareness of real estate technology offerings.

To be successful in this role, you will have:

• A bachelor’s degree
• A minimum of 10 years of relevant experience
• Experience consulting across a global portfolio to deliver IBM TRIRIGA/Maximo solutions for Real Estate and Facility Operations
• Experience developing Real Estate portfolios and information technology strategy for customer organizations
• Understanding of Real Estate, Lease Administration, Capital Project Management, Space and Move Management processes and data management for complex organizations
• Understanding of Enterprise Asset Management strategy and execution for large organizations
• Familiarity with Jira and Microsoft Azure Devops
• Application familiarity: TRIRIGA, Maximo Application Suite, Kahua, Procore, Nuvolo, and ServiceNow WS
• Ability to leverage Agile Development Methodologies with developer teams
• Ability to travel up to 25% of the time if required

Desired Qualifications:

• A Master's Degree
• Ability to obtain and/or maintain a Top-Secret Clearance
• Strong relationships with customers and stakeholders for successful project delivery
• Business Process Optimization expertise and communication with stakeholders
• A Project Management Professional (PMP) Certification

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco’s 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://careers.serco-na.com/us/en/what-we-offer .

Candidates may be asked to present proof of identity during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice.

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee.

Serco is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Pay Transparency

Our Total Rewards package includes competitive pay, performance-based incentives, and benefits that promote well-being and work-life balance—so you can thrive both professionally and personally. Eligible employees also gain access to a wide range of benefits from comprehensive health coverage and health savings accounts to retirement plans, life and disability insurance, and time-off programs that support work-life balance. Program availability may vary based on factors such as contract type, location, hire date, and applicable collective bargaining agreements.

Salary range: The range for this position can be found at the top of this posting. This range is provided as a general guideline and represents a good faith estimate across all experience levels. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations. For roles available in multiple states, the range may vary to reflect differences in local labor markets. In addition to base salary, eligible positions may include other forms of compensation such as annual bonuses or long-term incentive opportunities.

Benefits – Comprehensible benefits for full-time employees (part-time employees receive a limited package tailored to their role):

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages that can be purchased, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan

To review all Serco benefits please visit: https://careers.serco-na.com/us/en/about-us .

Serco complies with all applicable state and local leave laws, including providing time off under the Colorado Healthy Families and Workplaces Act for eligible Colorado residents, in alignment with our policies and benefit plans. The application window for this position is for no more than 60 days. We encourage candidates to apply promptly after the posting date, as the position may close earlier if filled or if the application volume exceeds expectations. If an applicant has any concerns with job posting compliance, please send an email to: [e-mail] .