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Heron Foods; Washington; On-site; USD 15,000 - 24,000; Part time

Benefits offered by this job

Discounts

Training programs

Wellbeing support

Recognition programs

Job summary

Heron Foods in Concord, Washington, NE37 2SY is recruiting a Senior Part-Time Sales Assistant to lead the shop floor and support store operations. This role blends customer service excellence with team leadership, including occasional opening and closing duties.

You’ll motivate colleagues, ensure tidy displays, manage stock deliveries, and resolve customer queries with professionalism. The position offers 16 hours per week at up to £13 per hour, with enhancement for management duties.

Qualifications

• Experience leading a retail team and supervising store operations.
• Strong customer service skills and problem solving.
• Ability to manage stock and deliveries and act as keyholder.
• Diversity and equal opportunity employer.

Responsibilities

• Supporting and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining an impeccable store presentation with well-stocked and tidy shelves.
• Assisting with stock management and overseeing deliveries.
• Acting as a keyholder and taking responsibility for the store in the absence of management (including store openings and closes).

Skills

Leadership

Customer service

Retail experience

Key-holder experience

Job description

Salary: Up to £13 per hour (inclusive of enhancement when performing management duties)

Discover Your Next Opportunity: Senior Part-Time Sales Assistant at Heron Foods

Location: Concord, Washington, NE37 2SY

Pay: Up to £13 per hour (inclusive of enhancement when performing management duties)

Hours: 16hours per week

Why Heron Foods?

Be part of a fast-growing company with over 340 stores and counting. Every day brings new challenges, and you’ll never find

yourself without something meaningful to do. As a Senior Sales Assistant, you’ll enjoy a supportive team environment where your

leadership truly matters.

Take advantage of a range of benefits, including:

• Discounts: 10% off at both Heron Foods and B&M stores.
• Career Development: Access to tailored training and leadership programs like ‘Future Flyers.’
• Wellbeing Support: 24/7 GP access for you and your family, plus free, confidential assistance.
• Recognition & More: From long-service rewards to exclusive discounts and additional perks.

What You’ll Do:

As a Senior Part-Time Sales Assistant, you’ll take on a key leadership role to keep the store running smoothly and successfully.

Your responsibilities will include:

• Supporting and motivating the team to deliver exceptional results.
• Ensuring high standards of customer service and resolving queries effectively.
• Maintaining an impeccable store presentation with well-stocked and tidy shelves.
• Assisting with stock management and overseeing deliveries.
• Acting as a keyholder and taking responsibility for the store in the absence of management (including store openings and closes).

Fast-Paced and Rewarding:

At Heron Foods, no two days are the same. From supporting your team on the shop floor to stepping into a management role when

needed, you’ll thrive in a busy, fast-paced environment. You’ll play a vital role in achieving store goals and fostering a

positive, close-knit team culture.

What We’re Looking For:

We’re seeking individuals who bring:

• A friendly, approachable, and professional manner with a passion for leadership.
• A strong work ethic and the ability to thrive in a busy, fast-moving workplace.
• Previous leadership experience in retail or hospitality, with bonus points for key-holder experience.
• The ability to juggle multiple tasks and take ownership when stepping into a supervisory role.

At Heron Foods, diversity is at the heart of our values, and we are proud to be an equal opportunity employer.

Take the next step in your career and join a team where your leadership makes a real impact.

Up to £12.71 per hour (depending on age)

Up to £13 per hour (inclusive of enhancement when performing management duties)

Up to £13 per hour (inclusive of enhancement when performing management duties)