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Government Recruitment Service; Michigan; On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Disability Confident employer scheme

Job summary

Government Recruitment Service is recruiting a Senior Operational Leader for Scotland to support the Department for Work and Pensions Counter Fraud Compliance and Debt function. You will lead a large, dispersed team, set priorities, and drive performance while ensuring policy and regulatory compliance.

The role requires frequent travel to other sites, working across government, and delivering high standards of service to protect public funds.

Responsibilities

• Lead a large, dispersed team of HEOs and set strategic priorities.
• Make complex decisions quickly with sound judgment.
• Drive performance through reviews, risk ID and improvement.
• Champion policy changes and embed new procedures.
• Build relationships with senior stakeholders across govt.
• Provide visible leadership via site visits and clear communication.
• Foster flexible, motivated teams listening to feedback.
• Promote innovation and cross-team collaboration.
• Oversee people planning and resource deployment across sites.
• Enhance customer experience by designing roles and processes.
• Ensure compliance with DWP policies, managing risks promptly.
• Support colleagues to develop technical capability per GCFP.

Job description

Do you have an inquisitive mind?Do you enjoy engaging with customers? If so, we need you!

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy, and is responsible for helping people move into employment, supporting pensioners and protecting some of the most vulnerable people in our society. Counter Fraud Compliance and Debt (CFCD) aims to reduce fraud, error and debt within the benefit system, to protect the public purse.

As part of CFCD, you will be at the heart of DWP’s efforts to reduce fraud and error in the benefit system. This is a hugely important public service, and our challenge is greater than ever.

If you want to join an organisation that recognises the importance of work-life balance, where you can develop new skills and progress your career, then CFCD is the place for you.

Your work as a Senior Operational Leader will involve different aspects subject to changing business priorities, therefore we need people who are very adaptable and flexible.The job will include a range of duties including, but not restricted to, the following:

• Lead a large, geographically dispersed team of HEOs, reporting to Grade 7 and setting strategic priorities.
• Make complex decisions independently and at pace, applying technical knowledge and sound judgment.
• Drive performance through regular reviews, risk identification, and continuous improvement.
• Champion business change, embedding new policies and procedures effectively.
• Build strong relationships with senior stakeholders across government and external bodies.
• Provide visible leadership through site visits and clear, engaging communication.
• Foster flexible, motivated teams by listening, acting on feedback, and setting high standards.
• Promote innovation and collaboration across teams and directorates.
• Oversee people planning and resource deployment across sites.
• Enhance customer experience by designing and managing roles and processes.
• Ensure compliance with DWP policies and legislation, managing risks sensitively and promptly.
• Championing a culture of professional investigation practice, supporting colleagues to develop technical capability in line with Government Counter Fraud Profession (GCFP) requirements.

Due to the geographically dispersed nature of this team, this role will require frequent travel to other sites and occasional overnight stays.

Proud member of the Disability Confident employer scheme

Senior Operational Leader - Scotland

Company: Government Recruitment Service Salary: £44,447 to £46,547 a year Hours: Full-time Location: Livingston Job type: Permanent Posting date: 16 Sept 2026 Closing date: 29 Sept 2026

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.