Reactive Supplier Quality Engineer

Daimler Truck North America; Detroit (MI); Hybrid; USD 78,000 - 100,000; Full time

Job summary

Daimler Truck North America is seeking a Supplier Quality Lead to manage a team focused on delivering high-quality powertrain components from global suppliers. You will oversee audits, corrective actions, and KPI tracking to ensure uninterrupted production and strong customer satisfaction.

The role requires 1–3 years of related experience, a Bachelor’s in engineering, and strong communication and problem-solving skills.

Qualifications

• Bachelor's degree in engineering or related field.
• 1-3 year of related experience.
• Demonstrates strong verbal and written communication skills.
• Ability to present complex technical topics during meetings with suppliers and Daimler management.
• Knowledge of GD&T and MSA.
• Ability to understand metallurgical requirements and interpret reports.
• Strong problem solving skills and a solution-focused mindset.
• Understanding of quality problem solving tools such as 8D, 5-why, fishbone, etc.
• A customer-focused mindset with the ability to understand and address customer needs and expectations related to supplier quality topics.

Responsibilities

• Work with suppliers to ensure performance is regularly reported and corrective actions implemented.
• Manage timely resolution of supplier technical issues to maintain production supply.
• Lead supplier performance improvement projects to meet customer requirements.
• Document activities related to investigation, disposition, and resolution of quality complaints.
• Conduct supplier audits to confirm product conformity and drive standardization and continuous improvement.
• Monitor and improve key supplier quality KPIs, including DPPM and capacity for on-time shipments.
• Lead or support short/long-term supplier quality goals.
• Champion root cause analysis to prevent recurrence of non-conformances.
• Resolve supplier technical issues to ensure continuity of supply.
• Interface with cross-functional teams on supplier quality topics.
• Oversee containment actions at suppliers to mitigate quality issues.
• Domestic and international travel (expected 30-50%).

Skills

Verbal and written communication

Problem solving

Root cause analysis

Cross-functional collaboration

Supplier quality knowledge

Education

Bachelor's degree in engineering or related

Tools

GD&T

MSA

8D methodology

5-Why

Fishbone (Ishikawa)

Job description

Inside the Role

This position is responsible for leading a group of automotive suppliers, in providing quality powertrain components in sufficient capacity. This position is within the Global Supplier Management and Material Process Technology department, and will report to the responsible Supplier Management Quality Team Leader.

When you join Daimler Truck, you become an agent of change within our global community of people working to create a cleaner, safer, and more efficient world for today and tomorrow. Through innovation at all levels, our teams ensure our world-changing brands continue to increase the quality of life and the business success of our customers, their customers, and the world around them. The Daimler Truck North America (DTNA) brand portfolio is second to none, and includes Freightliner Trucks, Western Star Trucks, Detroit engines and components, Thomas Built Buses and Freightliner Custom Chassis.

Posting Information

We provide a scheduled posting end date to assist our candidates with their application planning. While this date reflects our latest plans, it is subject to change, and postings may be extended or removed earlier than expected.

We Take Care of Our Team

Position offers a starting salary range of $78,000 - $100,000 USD

Pay offered dependent on knowledge, skills, andexperience.

Benefits include annual bonus program; 401kcompany contribution with company match up to6% as well as non-elective company contribution of3 - 7% depending on age;starting at 4 weeks paidvacation; 13+ calendar holidays; 8 weeks paidparental leave; employee assistance program;comprehensive healthcare plans and wellnessprograms; onsite fitness (at some locations); tuitionassistance and volunteer paid time off; short-termand long-term disability plans.

What You Drive at DTNA

• Work with the supplier to ensure supplier performance is regularly reported and that appropriate and timely corrective actions are implemented.
• Manage timely resolution of supplier technical issues to ensure uninterrupted supply to production.
• Strategically lead supplier performance improvement projects in an effort to increase the supplier capability of consistently meeting customer existing or new requirements.
• Documents activities related to investigation, disposition, and resolution to quality complaints.
• Conduct supplier audits to confirm product conformity, or drive process standardization, waste elimination, and continuous improvement.
• Monitor, communicate and improve key supplier quality KPI's, including DPPM, Quality Complaints, and capacity to support OTS (On Time Ship) compliance.
• Lead or support effort to establish specific short / long-term supplier quality goals.
• Champion problem solving and root cause analysis activities with suppliers and customers to eliminate recurrence of non-conformances.
• Work to resolve supplier technical issues in a timely manner to ensure continuity of supply.
• Interface and support cross functional business units on topics relating to supplier quality.
• Oversee containment actions at the supplier to mitigate the impact of quality issues to Daimler.
• Domestic and international travel (expected 30-50%)

Knowledge You Should Bring

• Bachelor's degree in engineering or related
• 1-3 year of related experience
• Demonstrates strong verbal and written communication skills.
• Ability to present complex technical topics during meetings with suppliers and Daimler management.
• Knowledge of GD&T and MSA.
• Ability to understand metallurgical requirements and interpret reports.
• Strong problem solving skills and a solution-focused mindset.
• Understanding of quality problem solving tools such as 8D, 5-why, fishbone, etc.
• A customer-focused mindset with the ability to understand and address customer needs and expectations related to supplier quality topics.

Exceptional Candidates Might Have

• Project management experience
• Statistical process control experience
• Familiarity with Engine, Axle, and Transmission components
• Experience with various manufacturing processes such as machining, casting, injection molding, stamping, & forging.
• Experience working with global suppliers and managing quality across different regions and cultures.
• Knowledge of a foreign language

#LI-DC1

#LI-HYBRID

Where We Work

This position is open to applicants who can work in (or relocate to) the following location(s)-

Detroit, MI US. Relocation assistance is not available for this position.

Schedule Type:

Hybrid (4 days per week in-office / 1 day remote). This schedule builds our #OneTeamBestTeam culture, provides an unparalleled customer experience, and creates innovative solutions through in-person collaboration.

At Daimler Truck North America, we recognize our world is changing faster than ever before. By listening to the needs of today, we're building to solve with cutting-edge solutions in sustainability and future driving technology across electric, hydrogen and autonomous. These solutions, backed by years of innovative success and achievement, continue DTNA's legacy as the undisputed industry leader. Our evolving brand portfolio is second to none, including Freightliner Trucks, Western Star, Demand Detroit, Thomas Built Buses, Freightliner Custom Chassis, and Financial Services. Together, we work as one team towards our envisioned future - building a cleaner, safer and more efficient tomorrow for all.

That is what we are working toward - for all who keep the world moving.

Additional Information

• This position is not open for Visa sponsorship or to existing Visa holders
• Applicants must be legally authorized to work permanently in the country the position is located in at the time of application
• Final candidate must successfully complete a criminal background checkFinal candidate may be required to successfully complete a pre-employment drug screen
• Contractors, professional services, or other contingent workers should confirm with their local agency if they are eligible to apply for FTE positions
• EEO - Disabled/Veterans

Daimler Truck North America is committed to workforce inclusion and providing an environment where equal employment opportunities are available to all applicants and employees without regard to race, color, sex (including pregnancy), religion, national origin, age, marital status, family relationship, disability, sexual orientation, gender identity and expression (including transgender and transitioning status), genetic information, or veteran status.

For an accommodation or special assistance with applying for a posted position, please contact our Human Resources department at 503-745-8982 or toll free 800-206-3369. For TTY/TDD enabled call 503-745-2137 or toll free 866-355-6935.